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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $169.99

Customer reviews

Rating 4.3 out of 5 stars with 4669 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.1 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 4,669 reviews
  • Rated 2 out of 5 stars

    Not good on thick carpet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK on wood floor but even with adjustment for carpet it couldn't handle it and died after just a few uses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this vacuum, weak suction, attachments come apart too easily, cord reel doesn't always retract, I can go on but I'm too exhausted from cleaning my floors BY HAND!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend. Just put this money towards are better quality vacuum. I haven’t had mine for a year and already had to replace it.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Mary,

      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 1 out of 5 stars

    Do do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time and money. Serious design flaw. Read manual front to back and nothing. Where the canister and suction body meet there’s a serious design flaw. Lose suction from the get go. Waiting for Christmas traffic to die down to return. Extremely disappointed and now know why it was on sale so cheaply. Dyson here I come.

    I would recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Lenny,
      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 1 out of 5 stars

    Had to return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for three weeks, at which time the retractable cord mechanism stopped working. Also, vacuum cleaner emitted a strange smell when running. Could not find any local warranty service so returned unit to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too hot to handle overheating vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start put the machine together from the box worked great for around 3 weeks now I notice the motor is overheating shutting off it's very hot to the touch. The design is totally wrong for this machine they have the cord return directly on top of the breather vents for the motor which is why I believe it overheats

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello! We apologize that you have experienced issues with your unit. We would like to help improve your overall experience with this unit and the Hoover brand, please contact us by email at HooverCommunity@ttifloorcare.com. We look forward to hearing from you! Thanks, the Hoover Team! Hoover

  • Rated 2 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks down after few months losss power after 7 months , I mean I get it it’s $100 so I guess you get what you pay for

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Ralph,
      We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 2 out of 5 stars

    OK Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to replace my vacuum and be money conscious. This vacuum had the usual features and was cost-effective. Miss my Dyson, as this one just doesn't work as well.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi DonS! we're sorry to hear you had this experience! We always want to make sure you have a positive experience when it comes to using our cleaners. Would you mind private messaging us on Facebook at Hoover Vacuums North America, so we can get to the bottom of this. Thanks! Cierra Hoover

  • Rated 1 out of 5 stars

    You get what you pay for..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work great on hard wood floors, shoots dirt & debris everywhere. Thought I liked it for my carpet until I I noticed it wasn't even picking up the thin layer of dog hair. Whole house vacuum? I think not. I will be returning this product,

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Jessica, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Bagless Upright Vacuum. We recommend checking to see if you have a clog in your vacuum or filter. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it under running water until the water runs clear and allow dry time before replacing it into your vacuum (24-36 hours). If this does not improve your experience, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team Hoover

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this vacuum, heavy, not vacuum well and not so flexible at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clogged

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is okay but constantly gets clogged in the hose and it isn’t easy to unclog

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not last more than 2 years. This is the send one we are getting in our range and thanks to the warranty through Best Buy we are covered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks, but not in a good way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I’m just a shark girl. This vacuum sucks, and not in a good way. It just doesn’t pick up well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get the protection plan and it brook , but I did get my old vacue workiong anf it is a much better vacume.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Kabong,
      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 1 out of 5 stars

    Horrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum on January 7, 2020 and it went out at the very beginning of the pandemic. I tried to get assistance for months. Best Buy would not allow me to return or exchange it (when it first went out) and hoover never returned my calls. 2 years later I'm still upset. I'll never purchase anything made by Hoover again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t pick up from a thick carpet that well. I really like to return it for a upgrade.

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hi Xxxx,

      Thank you for your feedback! We would like to improve your experience with this unit and are here to help! To best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!

      The Hoover Team Hoover

  • Rated 2 out of 5 stars

    Unsuitable for my use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use. Would turn off often. Clog easily and not strong enough to pick up dust.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Terrible vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the heaviest, loudest vacuum we have ever bought. How do we return it?

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello,
      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 1 out of 5 stars

    Do not buy this vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item do not waste your money. The rotating brush broke within a month and when the rubber band was replaced it still did not work. Save yourself the trouble and buy a Bissel instead. This vacuum is complete garbage! Bestbuy should stop selling it

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Maxbug,
      Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
      Matt – Hoover Team Hoover

  • Rated 2 out of 5 stars

    Hoover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happen but only the other part of the vacuum works. The other part of it doesn’t suck anything

    No, I would not recommend this to a friend
    • Brand response from HooverUSA
      Posted .

      Hello Vpimentel69,
      In order to better understand what issues you are facing, please contact us directly at HooverCommunity@ttifloorcare.com. Thank you!
      Matt - Hoover Team Hoover