Customer Ratings & Reviews
- Model:
- UH71250
- SKU:
- 6138362
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.
This summary was generated by AI based on customer reviews.
Vacume is heavy not amazing cord retractor good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacume is heavy cord retractor is good but it doesn't work great and is hard to push and has no self drive sp it's like pushing a tank..
No, I would not recommend this to a friendVacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum get the job done but decide to go with a shark
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Thank you for taking the time to share your feedback regarding your WindTunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 months and then burned out belt. Replacement belts didn't help. Spend money on a Dyson instead at least it will last at least a year.
No, I would not recommend this to a friendHeavy, loud, and full of hot air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for me based on good reviews. I like that the cord winds itself. Other than that, NO. It is so heavy and hard to push. It's super loud and revs up periodically as if possessed. Hot air blows out the back into your face. I can't even tell you how much I hate it. AND I can't return it because "worst buy's" return policy sucks. P.S. it picks up stuff no better than my old Shark stick style vac.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi CleanThis, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. Your vacuum has a carpet height adjustment feature which allows you to customize your clean based on your floor type, ranging from hard floor to high pile carpet. If your vacuum is feeling difficult to push, push down and turn the knob to the next higher setting. We also recommend checking to make sure your hose is securely connected to the back of the vacuum too ensure no air is escaping and being blown at you. We hope this improves your experience! For additional troubleshooting or questions, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
sad vac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return the old one that was not 2 years old & then they did not have the same machine. wanted to charge me more even though the agreement expires Jan 5 2024. they gave me another lower quality vacuum but would not extend the tech support plan.
No, I would not recommend this to a friendDo not care for this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend a few more bucks and get a Bissell. Bought this as my 3rd back up vacuum as my Dyson and Bissell were temp. out of commission. Feels cheap, the hoses are a pain, the long attachment does not fit into the space designed for it on the base. Just a cheap vacuum not for every day or heavy use.
No, I would not recommend this to a friendOver heats an shuts off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power cord gets hot and causes it to shut off. I can vacuum half a room an it shuts off. Wait 20 minutes for it to cool off an repeat .I will be returning it.
No, I would not recommend this to a friendHeavy and didn’t perform as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this vacuum and I am very unhappy with the purchase. It hasn’t lived up to expectations. It doesn’t vacuum as good as I thought and it literally has been giving me problems. I wouldn’t recommend to friends or family at this price.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi Penny, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Bagless Upright Vacuum. We would like to hear more about your experience so we can further assist you. Please email us at [email protected] with a reference to your review and your model number (UH71250). Thanks, Hayley - Hoover Team
- Cons mentioned:Weight
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy to push and carry upstairs. Suction is not great either.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Regie,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
Matt – Hoover Team
Brush is not working anymore
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brush got broken after non intensive use. I literally used this vacuum 15 times in my small apartment.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Digorev,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Not effective on floors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with this product, it is not effective while working on floors
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Khalil,
We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BOUGHT THIS VACCUM AND ONLY USED IT TWICE AND THE SECOND TIME I USED IT IT DIDNT WORK. THE BRUSH ROLL STOPPED WORKING AND THE BELT WAS STILL INTACT AND EVERYTHING, LUCKLY BESTBUY ALLOWED ME TO RETURN THE ITEM
No, I would not recommend this to a friendNo, nope. Keep it moving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother. Purchased on 12/29/2021, stopped working on 2/13/1022. Worked long enough to last till the end of the return period then stopped picking up. (2/04/2022) Terrible at even picking up things on hardwood floors.
No, I would not recommend this to a friendHad better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I expected it to be. Suction doesn’t seem to be very good on picking up stuff off the carpet.
No, I would not recommend this to a friendSAVE YOUR MONEY, DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS VACUUM! I purchased this in Nov 2019 and just over a year later it's no longer working. It keeps shutting off even after all troubleshooting and now the power button is loose and won't click on or off all together. Spend a little more and get something better, this thing isn't even fit to be a children's toy.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello CT13,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Does not last long
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not make the like they use too. Keeps shutting off and looses suction fast
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Vacuum,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a gap between the hose and the tube so the air is leaking out not the vacuum is not sucking appropriately (weak suction). Bestbuy's products are terrible lately. I think they're just recycling returned or refurbished products and just passing them on as brand new.
No, I would not recommend this to a friendBadjunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a piece of junk, the tools on board don't work. The position of the on and off switch is in a in an inconvenient place. It is hard to used. The color is ugly and the brushroll er is bent, and the company is hard to get a hold and hard to deal with.
No, I would not recommend this to a friendTerrible Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum worked for only approximately two months. The cord became overheated and hot and the canister that the dirt is vacuumed into was also hot after vacuuming a small area of carpet. The vacuum made a terrible high pitched noise and it was obvious that it was not safe to operate it. I will never buy a Hoover vacuum again.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Susie,
Thank you for your review of the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We apologize that you have been experiencing issues with this unit, but we are here to help! If you are experiencing a high pitched noise accompanied by excess heat, it is likely there is a clog within the system. Your vacuum’s Thermal Safety Protector may periodically shut it off if it begins to overheat. This is likely the result of a clog or blockage in the system. We would recommend checking the clog points and cleaning your vacuum’s filter. If this does not correct the issue, please contact us at [email protected] with reference to this review and model number, thank you!
Matt - Hoover Team
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't pick up well no matter what setting. If you use the attachments those work better.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi coolie, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this improves your suction! If you need further troubleshooting please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team