Customer Ratings & Reviews
- Model:
- UH71250
- SKU:
- 6138362
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.
This summary was generated by AI based on customer reviews.
Wish I had shopped around
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it several times and the machine is registering a clog that we can't find so it is not working after using three times....it is not easy to remove the dust bin....really regret this purchase
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Project2018,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Disappointed in Hooker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a previous Hoover and a Steam cleaner and we liked them both. This one was a piece of junk. Jams a lot and lacks suction power. A couple of months after buying it we donated it to good will and bought a Shark. The Shark is phenomenal!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello PBJRR,
We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact our Hoover Support Team at 800.944.9200 with reference to this review and model number. Thank you!
The Hoover Team
It is awkward to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is ok , not the best suction for a Hoover.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Trishe,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We apologize that you have been experiencing issues with this unit, but we are here to help! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I had a Hoover before and it was great. This vacuum has no sucking power. I have hardwoods and it doesn’t pick up even the lightest of things like leaves or grass. Very disappointing. Buy another model.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi John19843, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. Your vacuum comes with a Carpet Height Adjustment Feature which helps you customize your clean based off your floor type. We recommend adjusting the height control setting for better performance. Also, there could be a clog in your hose inlet. We recommending turning off the unit and disconnecting the nozzle to remove any debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this improves your suction! For further troubleshooting or questions, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Hoover Team
They just don't make 'em like they used to.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I've had to replace this vacuum. Not sure why they only seem to last 1 year. Just missed returning it by a month. We don't do heavy duty vacuuming so I have no idea why they keep failing.
No, I would not recommend this to a friendnot great at picking up dirt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just compared to other vacuums it didn't have the suction other vacuums did
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi KJH10, we hope we caught you in time. We're sorry to hear you had this experience and we always want to make sure you have a positive experience when it comes to using our cleaners. It could be time to rinse out your filter. Remember to only rinse it with water and let it dry for 24 hours. If that does not help, we ask you to make sure the dirt inlet tube is not clogged. If it is, remove the nozzle and then remove the clog. This should increase your suction! If you still run into issues, please call our customer service team at 1-800-944-9200. Thanks! Cierra
- Cons mentioned:Weight
sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sweeper was too heavy for wife to move up the stairs
No, I would not recommend this to a friend Nice eye appeal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has nice features but after a couple of uses stop picking up on carpet.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi there! We want to help. If you unit is not picking up well, please try this: The long hose is designed to be removed completely. You can run a broomstick through the hose to check for
clogs.The lower hose could also be checked for clogs. You can use a grabber tool or something similar and
remove anything found here.Turn the vacuum on its side while it is on to check if the brushroll is spinning.
If it isn’t, the belt may need to be changed.This should get you vacuum up and running again. If further
assistance is needed, please let us know! -Michael, Hoover Customer Care
Mexb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because cr caehvcfgvf excggcccssctgcfyibvvvuhbftj
I would recommend this to a friendIt is not the best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with this product because it doesn’t really vacuum nicely
No, I would not recommend this to a friendWorst Vacuum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum did not have a long life. I used to have a previous vacuum that lasted me over 10 years, this one didn't even make it to 2. The inner barrel stopped spinning, it stopped sucking up dirt and debris. WASTE of MONEY!!!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted me 21 months until it broke. Was easy to use. Just poor craftsmanship. Like most products now. The protection plan for this product was over priced at the time of purchase. I would recommend extended warranty if price is lower now.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Drew2m,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Good while it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product stop working with less than 100 uses. Truly not satisfied
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi there, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Bagless Upright Vacuum. We are sorry to hear this! Please email us at [email protected] with a reference to your review and your model number (UH71250). Thanks, Hayley - Hoover Team
Not Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to return it but was unable because I threw away my box because this vacuum it is not good it does not suction very well. It is not reliable it takes so much more longer to clean the house because I have to vacuum a lot of times.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Jason,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
Do NOT buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this vacuum!!!!! It doesn’t pick up well at all! I hate I waited too long to return it. Now I have to buy another one. Don’t waste your money!!!!!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours).
Don’t buy vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with the vacuum. And was not able to exchange it due to Best Buy’s 14 day policy. Didn’t even open it to 20 days in. So now I’m stuck with a NEW vacuum that spits out everything it’s supposed to suck up!!!! Don’t buy!!!!!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello,
If you are experiencing issues with loss of suction or no suction at all, here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
This is the worst decision i ever made.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was using a vaccum cleaner which i bought from walmart for 50 bucks for good 6 months which worked fine.And then I decided to go for a better one investing almost double price only to learn that was a waste of money.It didnt ever work for a month straight and deeply disappointed .
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hi thedarkfantasy, thank you for reviewing the Hoover WindTunnel 2 Whole House Rewind Bagless Upright Vacuum. Please call Hoover Customer Care for warranty and service information at 800-944-9200. Thanks, Hayley - Hoover Team
Humbug!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Hoover wind tunnel 2 is a piece of junk, and I wouldn’t buy it again if it were the last vacuum cleaner on earth. Besides, I brought a warranty which was a waste of money because after a few months it was none returnable.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
Motor Dies
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor died after 3 months of infrequent usage. It just wouldn’t turn on for our maids. I’ll spend the money for a better vacuum, as this Hoover is not worth the headache.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Desolator,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team
poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this vac to have an extra one for the house so that I may help when my wife does her vacuuming, I found it to be very weak with very poor suction power, what a shame because I do like the brand
No, I would not recommend this to a friend