Customer Ratings & Reviews
- Model:
- UH71250
- SKU:
- 6138362
Rating by feature
- Cleaning Quality
Rating 4.3 out of 5 stars
- Maneuverability
Rating 4.1 out of 5 stars
- Ease of Assembly
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the powerful suction and ease of use of the WindTunnel® 2 Whole House™ Rewind Bagless Upright Vacuum, along with its effective carpet cleaning and convenient cord rewind feature. Many appreciate the included attachments and consider it a good value for the price. However, some find the vacuum to be heavy and noisy.
This summary was generated by AI based on customer reviews.
Smoke belt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum started getting the smoking smell from the belt. When I turned on the machine it is started getting the smoke and not able to use it anymore
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Ramesh,
It is likely that the best was not seated properly on the belt drive. We recommend checking your manual for proper installation tips. If you need a new belt or assistance with an installation walkthrough, please contact us directly at 800.944.9200. Thank you!
Matt - Hoover Team
Okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until I took it apart and cleaned it. Hasn't worked right or picked anything up since then, and I have a 2 year warranty on it but Best Buy will not let me return it for something new because of COVID-19.
No, I would not recommend this to a friendEasily get clogged up. Vacuum over heats and stops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily gets clogged up. Vacuum over heats after vacuum down stairs. Have to wait 30 min to 1hr before vacuum starts back working. Taking back to Best Buy luckily I bought the black tie protection.
No, I would not recommend this to a friendMust be better options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful design and quality. Very hard to push and navigate around the house. Doesn’t work well on hardwood or light carpet. Suction is ok and the cord is short. Returning ASAP.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello, We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! The Hoover Team
Quit working after only four months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this for less than four months and sadly, it simply stopped working entirely. When it worked it was great but to completely quit after only four months is highly disappointing.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Consumer,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
poor assembly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this vacuum for 3 months and the belt has already stretched. So now the brush roll doesn't work. Waste of $.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Samuel,
Give us a shout at HooverCommunity@ttifloorcare.com, we can provide any replacement parts that are needed or schedule a full return and replacement. Thank you in advance!
The Hoover Team
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dead after 8 months. in fact, I didn't use it for 3.5 months so technically it was used once a day for 5 months. very disappointed.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello! We apologize that you have experienced issues with your unit. We would like to help improve your overall experience with this unit and the Hoover brand, please contact us by email at HooverCommunity@ttifloorcare.com. We look forward to hearing from you! Thanks, the Hoover Team!
Bad vaccum cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after using couple months, this is not a good vaccum cleaner, its shutoff for every 7 mins of vaccum cleaning
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Thank you for taking the time to share your feedback regarding your Windtunnel 2 Whole Home Rewind. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Conked out
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated this sweeper. It conked out didn't have it for even 2 years. junk.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello KKMT,
We would like to better understand what happened with your unit. Can you please send us an email at HooverCommunity@ttifloorcare.com. We look forward to hearing from you and thank you in advance!
The Hoover Team
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had many Hoover vacuums over the years. This one didn’t even last 5 months with normal use. Started making weird noises and won’t pick anything up.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Schultz,
It is likely there is a clog or blockage in the system, especially if the unit is making a high pitched sounds and you notice debris being spit out from the nozzle. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. – OR – We recommend checking to see if your filter is clogged. Turn off the unit and disconnect the nozzle to remove any debris. While you have the filter removed rinse it with water until the water runs clear, allow dry time (24-36 hours). If the listed troubleshoot does not correct the issue, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
- Pros mentioned:Carpet cleaningCons mentioned:Weight
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum machine for carpet and floor, littile heavy
I would recommend this to a friend Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for about 1 month and a half and it broke down on me. I couldn’t return it because it’s past the returnable date. Don’t purchase. Waste of money.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello bestbuylover,
please contact us by email at HooverCommunity@ttifloorcare.com. We would like to understand in further depth the issues you have been experiencing. Thank you in advance!
Matt - The Hoover Team
Was expecting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I hoped for. I have to go over the same spot multiple times for it to finally get removed from the floor, or take the wand and get the debris that way.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello Nelson,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
Matt – Hoover Team
It stopped working after 12 months of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 12 months of use, no information on the warranty. even though we used it weekly once.
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello! We apologize that you have experienced issues with your unit. We would like to help improve your overall experience with this unit and the Hoover brand, please contact us by email at HooverCommunity@ttifloorcare.com. We look forward to hearing from you! Thanks, the Hoover Team!
No Bueno
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had it for 3 months and it is not working and the belt doesn't tighten. Very unfortunate!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello ReesyMarie, We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you!
The Hoover Team
This vacuum sucks. And not in a good way.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this vacuum for 2 months. The cord no longer automatically winds, the suction sucks, and it overheats and shuts off.
No, I would not recommend this to a friendWorst vacuum ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is not worth a penny. Vacuum overheat and don’t work. Vacuum stopped working in less than a month.
No, I would not recommend this to a friendSuction isn’t great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very much power. Not enough space on it for attachments. Extension for attachments too short. I threw away the box otherwise I’d return the thing.
No, I would not recommend this to a friendStopped working after 10 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only one room apartment and it only worked for 10 months. I have bought a warranty too but by calling them they are just wasting my time. Not happy at all
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a year the switch started throwing sparks and now has stopped working all together and not even 2 years old! Will not buy another Hoover!!!
No, I would not recommend this to a friendBrand response from HooverUSA
Posted .Hello MPratt,
Thank you for your feedback on the Hoover WindTunnel 2 Whole House Rewind Upright Vacuum. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at [email protected] with reference to this review and model number. Thank you!
Matt – Hoover Team