Customers express satisfaction with the variety of cars and trucks, the generally good condition of the items upon arrival, and the inclusion of collectible and exclusive models. However, significant concerns were raised regarding the damage to packaging and the quality of some of the cars received, with some customers reporting missing or damaged items.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 150 reviews
Cons mentioned:
Packaging
Rated 2 out of 5 stars
Repacked case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re hoping for a sealed case dont order this. I ordered a new case and it came with a bunch of repetitive cars and no exclusives. Horrible packaging and all the cards were damaged or blister was broken.
No, I would not recommend this to a friend
Pros mentioned:
Exclusives
Rated 4 out of 5 stars
With all exclusives and Treasure Hunt Audi.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All complete with all exclusives including Treasure Hunt Audi coming out of a sealed case
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Unopened case, and hit 4 out of 4 BB exclusives!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the title says, had an unopened case shipped to my home, and ended up hitting 4/4 on the BB exclusives. Sorry to read so many others had such a poor experience, but happy mine was positive.
I would recommend this to a friend
Cons mentioned:
Packaging
Rated 4 out of 5 stars
Hot wheels
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Package came a bit damaged, but I recieved the cars exlcusives and it arrived on time.
I would recommend this to a friend
Rated 2 out of 5 stars
Not a factory sealed case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case was opened and resealed with "Security Seal" tape.
This one was obtained through store pickup. Worried at first, but includes all 36 cars. Complete with the 4 exclusives and a Treasure Hunt (Subaru Impreza) . No Super TH Audi wagon. Minus three stars for Best Buy and their botched release of these sealed collector cases. Hope they learn from this and educate their staff before the next promotion.
I would recommend this to a friend
Cons mentioned:
Cars
Rated 1 out of 5 stars
Opened cases
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked up my 5 cases yesterday and 4 of them were opened and re-taped by Best Buy. 1 case had 8 cars missing. Pretty disappointed with this whole situation. I don’t understand why Best Buy would need to open these and “inspect” them. Pretty shady business practice if you ask me.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Opened cases.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure what’s going on, 4 out of 5 cases were opened. Random cars from different cases were smashed into my cases. Not worth it. Some of the cars got smashed up, because whoever was stash other cars in there were just jamming them in. Not worth the money.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Very Disappointing
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My nephew opened this up today for Christmas and was thrilled, but later asked me, “why did i get 3 of the same car?” After further inspection, we realized we had received many duplicates of the same car. It appears people are buying these cases, grabbing rare cars, and then returning the items. Very disappointing, I expected better from Best Buy. Secure these boxes Best Buy, and make sure they aren’t tampered with. What should have been an enjoyable gift ended up disappointing an uncle and his nephew in Christmas.
No, I would not recommend this to a friend
Cons mentioned:
Cars
Rated 5 out of 5 stars
Worth It
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would say I only got 4 duds, and the rest were heaters, the only regret is I didn’t buy another case because now theyre unavailable
I would recommend this to a friend
Cons mentioned:
Packaging
Rated 1 out of 5 stars
Buyer Beware
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received a “security sealed” case with duplicates of some cars and absolutely none of the Best Buy exclusives. Someone picked it at the store it was shipped from and replaced the cars in the case. No Treasure Hunt, and some of the cars have damaged blisters and cards. Absolutely unacceptable and will be returning for a refund. Shame on you, Best Buy.
No, I would not recommend this to a friend
Cons mentioned:
Packaging
Rated 1 out of 5 stars
Damaged hotwheel and not online receipt.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this in the mail today and one of the hot wheels came broken and the online receipt I was supposed to get did not come in the box so know I can’t claim my mail in offer, I’m very unhappy with Best Buy
No, I would not recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Hot wheels
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item fast shipping all cars in box were great shape
I would recommend this to a friend
Rated 1 out of 5 stars
Opened Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Boxed showed up already opened and dug through, some of the cars that were in my case weren’t even from the same case so they’d obviously been replaced at some point, and about 10 of them had the plastic on the cards cracked.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Hotwheel? What is this a book?
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The collectors are starting to go through the boxes and take the supers and regulars and just adding duplicates… when the box came it was directly handed to me but all cars were messed up and the blisters were broken.
No, I would not recommend this to a friend
Cons mentioned:
Packaging
Rated 1 out of 5 stars
CRACKED BLISTERS when I finally got a sealed box.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since the one shipped to the store was rummaged through, I ordered one to the house. I just can't win. CRACKED BLISTERS on 2 of 4 exclusives. 10+ cars with cracked blisters. Best Buy, get out of the hotwheels game.
No, I would not recommend this to a friend
Cons mentioned:
Quality
Rated 1 out of 5 stars
Just awful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You sent me cars that were trashed wet and add an actual box cutter in the box. They couldn’t injured one of my grandchildren.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Perfect sealed case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case was sealed from mattel, everything was there!
I would recommend this to a friend
Pros mentioned:
Exclusives, Variety
Rated 4 out of 5 stars
Release another one
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so excited when I got these. If Best Buy has a different set coming I’ll more than likely buy that one too. Good variety and the exclusives are pretty cool.
I would recommend this to a friend
Cons mentioned:
Cars
Rated 4 out of 5 stars
Case opened before it arrived.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fairly good section of cars. I would've given it a 5 star rating if the box hadn't been opened before getting to me and retaped. My case only had 35 cars instead of 36 like it should.
I would recommend this to a friend
Cons mentioned:
Cars
Rated 4 out of 5 stars
Sold me a resealed case
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Already opened… and they resealed it. Nothing good inside unfortunately