Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers express satisfaction with the variety of cars and trucks, the generally good condition of the items upon arrival, and the inclusion of collectible and exclusive models. However, significant concerns were raised regarding the damage to packaging and the quality of some of the cars received, with some customers reporting missing or damaged items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 150 reviews
  • Rated 5 out of 5 stars

    Hot Wheels

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great being able to get them shipped directly to the house. Filled a lot of holes in the collection and it helped with the mail in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whats expected

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 real cars 6 fake Hotwheels. Perfect if you collect real cars and have a son/daughter that like the not real cars, 30 for you and 6 for them

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 4 out of 5 stars

    Great set to buy to get a great bonus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    36 beautiful cars only 1 treasure hunt would have been nice to have had a super treasure hunt in the case. Overall some really nice cars.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Cases opened by employers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One can almost guarantee they hand pillaged every case. Really sad. Didn't expect it from bestbuy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 3 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Best buy, a few items in the package were slightly danaged but i was satisfied overall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the case when it was first on the website. First time ordering off the best buy website as well and even signed up to their free Best Buy program. Picked my package up in the store and the box was opened meaning the tape was cut on top of the box with one flap fully open and the other big cardboard flap wasn’t tampered with. Received all the cars I was suppose to get but leaves me thinking if an employee went thru my package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot wheels

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a fun inexpensive toy for kids or collector.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 4 out of 5 stars

    Opened

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was already opened as so many other people buying this had the same issue.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cars

    Rated 1 out of 5 stars

    Open case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received open case 2nd one I had order and same thing open cases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hw basic

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hw basic cars. My case was sealed and so cars we included as they were to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Treasure Hunt

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled the Audi Wagon super treasure hunt out of this box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hot wheels. No Issues. Delivered as expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Opened by store, but had exclusives

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only give it 1 star, but my box actually included all of the exclusives. However, when I got to the store, you could obviously see that the box had been opened multiple times as given by the two strips of Best Buy tape on it. This should not have been a ship to store item without big letters "SOLD AS CASE : DO NOT OPEN"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 set perfect and Sealed, also got the promos

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrendous

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk. Not a sealed BB case just a cardboard box with cars thrown in it. They took peg warmers and threw them in a box with ripped, bent, and destroyed cars. No BB exclusive cars and I’m very disappointed to say the least. Easiest return of my life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Factory sealed... At least mine was

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, The case I ordered from my Best Buy was factory sealed and all the expected exclusive colors and treasure hunt was included. I did see other collectors were not so lucky.

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Hot Wheels single packs

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Hot Wheels car sets for some of my students to play with during break time. Lots of makes and models to choose from. Best Buy has them for terrific prices too.

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Lucky?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and unopened/searched. I must have gotten lucky because not only did I get the exclusives but I also got 2 treasure hunt vehicles. Will buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Nice cars but in poor condition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item seemed to be in good condition when delivered, however upon opening the box, I found that the packaging of many of the cars was badly damaged (cracks on the plastic blister, creases and bends on the card). For a collector aimed set, this is not good. Checking around with my friends who also ordered this set as well as online, I found that this is not an isolated problem, and many received items in poor condition. If not for the exclusive vehicles, I would not purchase this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping to my door. Sealed box. Cool cars, love the promos! Got some really good ones for my collection and enough for two hot wheels promo cars!

    I would recommend this to a friend
Sponsored