Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 150 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers express satisfaction with the variety of cars and trucks, the generally good condition of the items upon arrival, and the inclusion of collectible and exclusive models. However, significant concerns were raised regarding the damage to packaging and the quality of some of the cars received, with some customers reporting missing or damaged items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 150 reviews
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Opened cases

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems hit or miss, but my two cases were opened before in-store pickup. Employees blamed the condition of the boxes on the current remodel happening, as items are just getting thrown haphazardly all over the place, apparently. One box had two of the Impreza THs in it, but only had three of the store exclusives. The other had one set of store exclusives and no TH or STH. Glad I can finally come back and leave a review to warn others from making the same mistake.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Hotwheels

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case of cars I purchased contained some nice cars and some I had not seen. I purchased these because I used to collect hot wheels.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Hot Wheels

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in a timely manor with zero damages. Great addition to my collection. Very satisfied with my hot wheel collection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot wheels and Best Buy, perfect team.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this and received it in a store in a timely manner. Was perfect for the mail in promo. The box was little scrunched up but it worked for the mail in promo.

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Came as advertised.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came as advertised. Buy it to ship to your home instead of picking it up at a store to avoid employees opening it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Wheels set of 36

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few duplicates but pretty much as expected and they are hot wheels so they make great stocking stuffers etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hot wheel box was open. And car display damage and the only web took my order charge but then it said not available untill a couple of days later.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    35 case of hot wheels

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came sealed and as described. All the cards was intact and not bent exclusives was also in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amid some discussions online about preopened boxes and pre searched boxes I was pleased to receive a factory sealed box (times 2) and each box contained the Best Buy exclusive cars as well as a treasure hunt. Only down fall was both boxes were exactly the same so yes I got 2 sets of exclusives and 2 treasure hunts I also received doubles of every single car. Overall, was very pleased to actually find some current hot wheels tho

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    HotWheels

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard that many buyer received their boxes re-taped. Happy that I got mine completely sealed.

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Hot Wheels + BBY knocked itout of the park!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful collection! Very cool to have such an awesome variety - recolors are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK box all cars were there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unopened case which from what other reviews I read was unusual. some cards were slightly damaged with cracked blisters

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Exellent variety

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent variety of hw cars. Very happy for what I got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot wheels case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was not cut opened and resealed like i heard horror stories of. So I was pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent open box/case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hot wheels open case I bought open box for the value and the special 4 best buy cars. no treasure hunt or super th, Worth the money got free shipping. I got good cards on the special cars and 3 days to ship, I kept 15 of the cars for my collection the kids play with the rest. Excellent value my best buy did not sell single cards, I thank you and kiddos thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Variety

    Rated 5 out of 5 stars

    Hot Wheels 36 car case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great selection of cars ! Would definitely buy again !

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    hot wheels exclusive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pack of car for a collector whit exclusive color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this order.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second purchase of 2 of the same item. The 1st case was opened & taped by an employee. At least this purchase was left alone. After a complaint to store & called customer service maybe they let all the stores know to leave all the collectible cases in tact. So yes I was very pleased with this purchase this time.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesom

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for mail in offer cool exclusive car colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot wheels

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I purchased were good, The box was opened and the staff was meh...

    I would recommend this to a friend
Sponsored