Customer Ratings & Reviews
- Model:
- HPS18BTNRBB
- |
- SKU:
- 6368982
Customer reviews
Rating 4.6 out of 5 stars with 141 reviews
(141 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Happy with my purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for my father's apartment and has been keeping his food very cold !
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Shelf design
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to the space available for a Fridge in my kitchen & my options at the time I needed it was immediately, it works out. It’s a good fridge so far but lacks the durability of a fridge …meaning shelves are not the sturdiest & no lunchmeat drawer. The freezer is small. We have another freezer so works for us. It has its good & bad points.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great to have ice again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good fit thew door fine cooled of quickly very happy with purchSe
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
breakroom fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.new fridge for work staff room perfect size and works well
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works perfect. The size is exactly what I was looking
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Fridge is nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Started right up and been solid since. Plenty of room inside too.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this Hotpoint refrigerator is great! The humming can be a little loud but I’ve gotten used to it. I loved that for the other little noises it may make they are addressed in the manual.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with your refrigerator, and the manual was useful when it came to the noises the unit was making. We're confident the refrigerator will serve your needs well for a long time to come, and we're always happy to assist if any concerns come up!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great overflow frig!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this unit as an open box floor display. Paid just under $400. Put in garage. Needed it while waiting for repairs to main refrigerator in house. Impressed with how quickly it achieved freezing and cooling temps. Great second unit for overflow from house frig.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review and being a valued GEA customer! We are happy to hear that you are impressed with your new top-freezer refrigerator. We hope it continues to be a great addition to your home for many years. Please let us know if there is anything else we can help with in the future. Sincerely- Dianna@GEA
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Simple product with a great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a basic refrigerator with alot of room. No frills such as ice maker or special doors. Hot point is made by GE so you have the GE quality with a different badge.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your positive experience with us! We're glad to hear that you appreciate the simplicity and spaciousness of your Hotpoint refrigerator. We're delighted to inform you that it is icemaker ready with kit IM4D, should you choose to add that feature in the future. If you have any further questions or feedback, please feel free to reach out to us.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Very good basic refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with the refrigerator. I wanted a mid-sized, no-frills refrigerator for the basement to handle the overflow from the kitchen refrigerator. This Hotpoint is working out well, and is keeping proper temperatures in both the refrigerator and freezer.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review! We are so happy to hear that this fridge has given you some extra room for storage and so far working out great for you! We hope it continues to provide convenience and joy for your family for many years. If there is anything we can help with in the future, please let us know. All the best! Dianna@GEA
Rated 4 out of 5 stars
a basic, satisfactory refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected, a basic refrigerator that appears to be working just as expected, no problems. Only issue was delivery time - I was told different times, starting with 7:30 am - they eventually arrived around 4pm - apparently the folks on the phone don't communicate with the schedulers of the trucks.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 3 out of 5 stars
Reversible hinges or not?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge for a fair price. The reversible hinges were necessary for me. But, the delivery guys did not recommend that I have them make the switch. They said the doors will surely leak, and you'll have water all over the floor, and we'll surely be back here to pick up the fridge. So, at that moment, I didn't have them reverse the door swings. I then called an appliance repair guy, and asked if what they said was true. He said the only time he has seen a problem with that situation is when the fridge is not sitting level. The fridge sits level. So, I had to pay someone to come and reverse the door swing, which made me unhappy. Otherwise, this might have been a 5 star review. They shouldn't advertise it as being reversible, if the delivery guys can't install it that way.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for letting us know about your experience. While we’re glad you like the refrigerator itself, we hate to hear there was an issue with the hinges not being reversed during the delivery and installation process. The refrigerator should indeed not have issues with functioning if the hinges are reversed correctly (and the unit itself installed correctly), and we regret that there was confusion over that matter. If your delivery was performed by Best Buy, we would recommend contacting their customer service at 1 (888) 237-8289; we are confident those specialists can address this for you. If your delivery was through GE Appliances/Hotpoint directly, please reach out to us about this matter over our social media and we can certainly review further. We are confident this refrigerator will work well for you going forward, and we’re always glad to assist with any other concerns or questions you may have in the future. All the best! -Sarah@Hotpoint
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Quality Product and Quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a second refrigerator this is very quiet, fits perfectly near the door, and has a quality design with plenty of space in the fridge for food and drinks.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We are glad you chose us for your home and that you are enjoying the quality and space your new unit provides.
- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Replacement refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this fridge for 2 weeks so I can't give a 5 star ratig yetbut it is a great appliance to replace the previous GE that we used as an extra in our garage. It holds the temperature & it runs a lot less than the old model which willbe a big money saver in the long run.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and amazing price!! Use for water and ice as Az is so hot. Nice and small but amazing inside capacity
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to send us your review. We have heard great things about this top freezer refrigerator unit, so it’s good to also hear positive feedback from you. We hope you continue to enjoy having it and it lasts for many years!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Steve D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a Hotpoint refrigerator and delivery was a breeze, and they removed the old one. They setup the shelves and drawers and it’s working great. I will be buying my next appliances from them.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We’re thrilled to have you as part of the Hotpoint family. Thanks for letting us know you’re enjoying your new fridge, and for trusting Hotpoint. Have a wonderful day! - Don@Hotpoint
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect Garage Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, just a good dependable refrigerator. Runs quietly and all of the hardware feels sturdy. Seems to hold temperature well. Perfect as a garage backup frig.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your review and being a valued GEA customer. We are happy so far you are enjoying your garage ready refrigerator overall. We hope it continues to be a great unit for you for many years. We are here if there is anything else you need in the future. Sincerely-Dianna@GEA
Rated 4 out of 5 stars
Garage fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use in the garage. Product and service at the store wa fine. AM delivery didnt arrive till 3:30 PM. Delivery people left packing material inside and plugged it in. Happy with product, very unhappy with delivery!
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great little fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge. I bought it for a rental and its a great size with bright lighting inside
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friendBrand response from GE Answers
Posted .This great refrigerator model is equipped with LED lighting that helps you find all your favorite foods under natural-looking light. We're happy to hear you're enjoying this model and we're confident it'll continue to serve you well for years to come.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Affordable and efficient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product quality and price. Excellent if you are looking for a simple basic top freezer-refrigerator working well at a reasonable price. Would have liked a few more compartments/drawers to separate food items though.
This review is from Hotpoint - 28 in. Wide 17.5 Cu. Ft. Top-Freezer Refrigerator with LED Interior Lighting - White
I would recommend this to a friend







