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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 299 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the easy installation, price, compatibility, and quietness of the 24x Internal Double-Layer DVD±RW/CD-RW Drive. Users have commented on how simple it is to set up, with one customer saying, "Easy to Install." Customers also appreciate the affordability of the product, with one person noting, "It was the right price." The drive's wide range of supported formats has also been praised, with a customer stating, "Supports wide range of formats." Additionally, many customers have remarked on how quiet the drive is, with one person saying, "lot quieter than the old one."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 299 reviews
  • Rated 4 out of 5 stars

    Decent product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted the LG CD/DVD Writer instead, but settled for this one because it was what they had in stock. The box came with everything needed including a SATA cable. The installation of this drive was a bit difficult, but it eventually was seated properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy enough to use and provides a clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Harmony remote for several reasons but it doesn't currently control the DVD. I don;t know if the installers forgot the setup or it just mot work. WE will probably have to call for help in the setup. We manually got it to work without much trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say about SATA installation: easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With mother boards these days having just SATA connections, you really don't have a choice but buy a new DVD player. At least the price is way down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once installed. It was just a bit tricky to install. Luckily my husband had just helped his brother-in-law install a disc drive, so remembered what needed to be done when we ran into similar issues with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two hp dvd burned and the last one I got the lifetime was very short compare to the other one, I bought a new one hope not to experience the same, but are good great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to find when looking for it but came with an unessassary disk for installation, you can just manually enable it in the boot options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great does it all player & burner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected from HP. Good instructions, easy to install and nice software. Just what was needed to upgrade an HP refurbished machine from a basic DVD/CD to an all format burner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need a DVD Burner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my old one wouldn't open anymore. It opens it plays DVD's and loads programs. It got me 25 reward points otherwise I would have waited another 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace DVD and CD player/ burner. Easy replacement and installation. Ran without a hitch. Good choice for hardware replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for a few months now and have not had any problems. It works great and records at a great rate. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a dead HP optical drive, this model will fit most tower and mini-tower cases that has an empty full size hard drive bay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product recommended by Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for an external CD/DVD writer to go with the laptop I purchased the same date. Technician assistant pulled box, said all I had to do was plug it in, it was ready. I questioned again and said, are you sure. This does not look right. He said yes it is. I said I didn't have a tower. It's for the laptop. He said it would work. I returned it. Only recommend that the young man who assisted me on this date study the products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace the old DVD drive. This new one is fine but I am disappointed that we needed to replace the old one so soon, after 1/2 year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    over 5 years and it's still working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Premio was bought at CompUSA in Anaheim and it will be used in another one before 2020.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a CD-RW Drive, this one was on clearance, the guy at Best Buy said it was good, so I bought it. No problems so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This drive was the perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this drive because my new mobo didn't have an IDE slot. This fit perfectly and has performed as expected with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a drive to bring a system from the grave. Nice BB does supply components...love to see ya sell mb's and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT WORKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKED! IT REPLACED ONE THAT DIDN'T. I'M ONLY WRITING MORE BECAUSE YOU WON'T LET ME OUT OF THIS REVIEW UNTIL I DO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and I always try to replace with same brand as the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When ever I build a new system I use this drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I build custom systems for people who need a high end dependable system. That's why I always use HP drives.

    I would recommend this to a friend