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Customer Ratings & Reviews

Your price for this item is $486.99

Customer reviews

Rating 4.5 out of 5 stars with 23 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the EliteDesk Desktop's performance and value. Many appreciate its powerful processing capabilities and ability to run various programs smoothly. The affordable price point is also frequently praised. Overall, the feedback suggests a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 23 reviews
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great CPU upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device after the CPU that I built 7 years finally died. This is a great refurb with i7 processor, 16 GB memory installed, 2 TB HDD, Windows 10 Pro and 1 year warranty to boot. I have had no problems with this unit. Its a great buy for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Value

    Rated 5 out of 5 stars

    Affordable Upgrade with Plenty of Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from a 1st generate quad machine to a 4th generation has given me more than I need at an affordable price . This is my second refurbished purchase in the last 5 years, and this is my preferred way to meet my needs as the technology changes rapidly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally updated my computer. Never seconded guessed about getting a refurbished machine, this one has a lot of power and I'm excited to be able to use more than one program at a time. It's much better than my 8 year computer. It's working out great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It screams!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought a refurb/pre-owned pc before. Never owned a pc with the specs this one came with. I've had just about two years now and couldn't be happier. Best Buy is my favorite store, so when they have something that I like, I get it. I did add an SSD as a boot drive and use the 2TB drive and data. This thing screams speed and multitasking for my needs is more than enough. Wish I had a need for another, I'd get it just because....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed help to get going, but works well, now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit arrived with a bad hard drive and needed a new one. Joy systems sent one out quickly. I needed to talk to customer service twice, both times they were spot on. I freaked out started regretting getting a refurbished computer, but it all turned out fine. Saved a bunch of money on a pretty high quality computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be fast as lightning. It's not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop computer has all the bells & whistles and should be very fast. The only program on it is Microsoft Office Pro. It has Intel Core i7 - 16GB Memory - 2TB Hard Drive and is very slow to access information.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast Solid State Desk Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and a great working computer. So far. Exceptionally fast and with a great amount of storage. Very Happy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed a new computer out of desperation and thought this was a good deal. I'm not a tech. type person. But was advised that this would be a good computer for the price. Will soon load pictures and videos and hope to keep this one for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice purchase I hope every body looking for a desk top computer can buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this computer much had few yrs. Than needed repair . good thing I had bb coverage, Came back not able to fix because of cost instead gave me what I paid for it. Over all happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pre-Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have bought a pre-owned computer. So far everything has been good. Still learning everything I can do with this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is great and has everything i want. Except i hate windows 10 and having to pay for subscriptions for everything i use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being a little noisy, the computer is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer, faster than i3.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an i3 for many and would get frustrated with how slow it responded.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great quality PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for doing work at home! Loving this PC so far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works fine, no issues. I would recommend this computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item has the options I want at a very attractive price, only negative thing that is bothersome is the noise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as ordered

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to be used in excellent condition. When it came it was refurbished. I did not order a refurbished item. When I returned it I got no help on getting the item that I was supposed to have. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Value

    Rated 5 out of 5 stars

    great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, plenty of power, works like new, love the value in buying refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, easy setup!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two rebuilt PC's from Joy Systems in the last month, this HP and a Dell Optiplex. Both were built to the same specs and super easy to setup and activate. I had to download a lot of programs we use on a daily basis and both PC's did it in no time which makes me more productive. My employees are thrilled. Thanks!

    I would recommend this to a friend
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