Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 452 reviews
(452 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Meh lame didn’t work for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Pretty sad. Ink ran out and I basically just went out and bought ink. Pretty useless. I don’t think anyone really cares haha but yea sucks don’t even bother.
No, I would not recommend this to a friendRated 1 out of 5 stars
Would probably be OK if it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was signed up for this when I bought the printer, but it was impossible to hook to my work network. I have tried to find out how to cancel the subscription but with no luck. I just want out of the contract!
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't hookup my printer to wi fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't be able to take advantage of the cartridge replacement program that I arranged for, as I couldn't let Best Buy know when I began to use my printer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Service is too slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could order the item from Amazon and receive within 3 days. I am still waiting for my order from you.
No, I would not recommend this to a friendRated 1 out of 5 stars
Easy Replenish Ink for HP Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I moved and the Easy Replenish Program stopped working. No one at Best Buy can assist to fix the problem. The website needs to be improved.
No, I would not recommend this to a friendRated 1 out of 5 stars
My ink ran out and I haven’t still received the ye
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ink ran out 2 days back and when I try to access my account it says product not available.
No, I would not recommend this to a friendRated 1 out of 5 stars
Could not enroll this printer through HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After several attempts through HP could never enroll this printer. More trouble than it was worth. Will go to the store to buy ink.
No, I would not recommend this to a friendRated 1 out of 5 stars
CHARGED MY ACCT WHEN SUPPOSED TO GET 8 MO FREE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CHARGED ME 40.99 FOR REPLACEMENT INK WHEN I WAS SUPPOSED TO GET 8 MO FREE WITH MY PRINTER I PURCHASED FROM BBY. VERY DISAPPOINTED.
No, I would not recommend this to a friendRated 1 out of 5 stars
Couldn't get it to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried many times to set this up but Every Time I tried to enter the code (11 times all different codes) not one was accepted!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they charge full price for ink. there is no savings with this program. no help in store when questioned. I would not recommend to a friend or an enemy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Replenish
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several times to set up the auto replenish on my printer and it will not set up. I finally gave up and just buy replacement elsewhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never in stock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never have the ink in stock to send me new ink. I have had to go to Amazon to order my ink.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service, the new ink does not work. Very unsatisfied.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to Connect Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have attempted 3 times to estable service. Have not Succeeded
No, I would not recommend this to a friendRated 1 out of 5 stars
Hp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They offer me the easy replenish for my printer but when adding my address it turns out that my state is not on the list.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t work!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signed up for the ink replenishment but to date no ink mailed out, had to buy new ink at the store!
No, I would not recommend this to a friendRated 1 out of 5 stars
could not access, no help from best buy employees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never again. this has been a disaster. i have received no help. they say this is a store incentive and cant assist.
No, I would not recommend this to a friendRated 1 out of 5 stars
Easy Replenish Doesn't Work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Replenish doesn't work!! They do not have any to send out when needed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awful. Never have ink I need. Want to cancel and keep getting the run-around.
No, I would not recommend this to a friendRated 1 out of 5 stars
No easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I tried to get setup for easy replenishment, had an error message come up
No, I would not recommend this to a friend