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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 10,411 reviews
  • Rated 4 out of 5 stars

    cheap way to go if you don't print a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be a good deal - fairly inexpensive and easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with this printer. I will definitely give it 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is good for personal use and a great color output

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I lived without instant ink. So convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I do not have to go out and purchase ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid ink plan and deal for those who use their printer on a more than average basis!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Results

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get the printer to work right. I need the type you just plug in and it works. No drama. It's still in the box because of the printer. HP hasn't supplied more ink. Don't like the system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't figure it out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't figure out how to use it, tried to add in when purchased and gave up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deep colors prints well on copies & prints without blurring or running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a cool offer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want convenience, this deal is for you!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant Ink is a joke. I don't print that much, and I was sent a refill before very soon after I purchased the printer and did not need it for a couple months (and only needed the black ink). After that, I kept getting emails that my printer could not be checked and that it should be left on. Well, I never turn the thing off, so it is always on standby. When I installed the first ink cartridge, I managed to print one or two things and then the printer informed me I had to sign up for instant ink (which I was already signed up for). I eventually figured out that turning the printer off then on again solved that particular problem. But the whole way this program works is basically that is does NOT work.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Amy, I am saddened to hear you did not find value in the instant ink program. We strive for the highest levels of customer satisfaction, and I see we missed the mark here. The goal of the program is to ensure you never run out of ink. It is geared towards frequent printers, but anyone can use it. While I hope you stay with the instant ink program, you could cancel it by contacting our support team at: https://support.hp.com/us-en/contact-hp. The support site allows you to provide your feedback on any of our products. -Amanda HP Care hp.com/support/ HP

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New card helps keep HP from charging my credit card. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new adventure in ink for a printer. This is our 3rd printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Crunch the numbers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mailed this to me separately, which was no problem. To be honest i crunched the numbers and it didn’t make sense to me to sign up at that level of frequency. May work for you though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient service for a busy person. Don't have to worry about running out of ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was free with the purchase of the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it in my printer and it helps print stuff cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Great go out and buy it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly plan for INK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the busy people a monthly plan will work...…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new at this; I appreciate the communication from HP.

    I would recommend this to a friend
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