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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 10,410 reviews
  • Rated 5 out of 5 stars

    I was comfortable with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was comfortable with my purchase it met my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this plan. Ink delivered on time, no trips to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program. Will print lots of pictures of grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for people that print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheaper option for those that print on a regular basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ink refill program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program for ink refills. You will save lots of Money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to apply to membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved receiving the credit toward my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is never used it but makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best thing ever- say good by to running out of ink!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. It is much cheaper to by by the month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received as a gift with purchase when i bought my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE INK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for free for trail, now i order to use works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plan service options for home or office purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink purchase plan is a great way to buy your ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program simplifies printer ink replenishment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke to Best Buy Associate and HP Rep in store...was very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why anyone would buy this. It came free, so I used it. But doesn’t give you more than $5 with of subscription. I was already planning on using the instant ink program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you do a lot of printing! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great program to be enrolled in. 1

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant Ink is a joke. I don't print that much, and I was sent a refill before very soon after I purchased the printer and did not need it for a couple months (and only needed the black ink). After that, I kept getting emails that my printer could not be checked and that it should be left on. Well, I never turn the thing off, so it is always on standby. When I installed the first ink cartridge, I managed to print one or two things and then the printer informed me I had to sign up for instant ink (which I was already signed up for). I eventually figured out that turning the printer off then on again solved that particular problem. But the whole way this program works is basically that is does NOT work.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Amy, I am saddened to hear you did not find value in the instant ink program. We strive for the highest levels of customer satisfaction, and I see we missed the mark here. The goal of the program is to ensure you never run out of ink. It is geared towards frequent printers, but anyone can use it. While I hope you stay with the instant ink program, you could cancel it by contacting our support team at: https://support.hp.com/us-en/contact-hp. The support site allows you to provide your feedback on any of our products. -Amanda HP Care hp.com/support/ HP

  • Rated 5 out of 5 stars

    Great monthly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when I purchased my printer, will save money on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES EVERYTHING I NEED FOR A PRINTER AND DOES A GREAT JOB.

    I would recommend this to a friend