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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 10,410 reviews
  • Rated 1 out of 5 stars

    too expensive to be used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive, did not find use of it to be beneficial

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP don't do it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty irritated with this. So HP had this deal going. Free ink sent to you if you don't print above like 10 pages a month. Okay, cool. Look around a bit and it seems a solid deal do I tried it. Now, HP has changed the deal so it's no longer free. Buh bye! Getting the re-furb ink cartridges off the internet now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing, misleading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased same day i bought new computer . Unable to use even though stickers on computer saying it came with trial. Computer not compatible with program.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is vetty good deal. Worth the cost. Sweet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great price but hard to set up with HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't purchase hard to register with HP on line

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up and register with HP !!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confusing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as part of a printers purchase. Difficult to understand terms and how it worked so not planning to use. Best Buy needs to do a better job of explaining the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With printer entitled to 12 mas. HP ink , right? The why purchase a plan for $5.50. And Bestbuy charged me twice. Still waiting for refund after one month. What gives ??

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm excited to try out this ink program. Can't wait.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not much value here...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This promotion for their ink cartridges and auto refill is not much of a value. Unless you are a high volume user who likes things to just show up at their door, you won't find much value here.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't think I used the free toner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a mistake somewhere with this. I was on automatic reorder and didn't realize I could get free toner for six month. I figured that out later on. Can I still get my free toner?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thanks, I’ll buy my own

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store this sounded like a great idea, however when we got home I seen the real expense it was going to be. This could be great for some but not us

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided after purchasing the monthly ink plan that it is not for me. I read the fine print. Hp can deactivate the ink remotely and will when you end your contract. That s giving too much control to a manufacturer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too difficult to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of always having ink AND good savings, but I have failed twice in trying to set this up. A+ for the idea from HP, but a grade of F for ease of set up and lack of useable help from HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Excited To Try This Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited to try this but so frustrated I can’t get it to work. I’ve heard people who love this. I would recommend but can’t get it to work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ink cartridges refill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure about this product. The concept is great but my ink has been saying it is low on my printer. I haven't received new ink cartridges yet. This is supposed to be done automatically.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    probably not worth the cost

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of the instant ink. Price adds up quickly each month. Plus, the HP ink doesn't last all that long. I typically buy it on ebay cheaper than through this program.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    READ THE FINE PRINT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the reading the fine print I backed out of this "deal' as soon as I could. I'm not sure I like the idea of someone being able to charge my credit card an indeterminate amount for going a word over the agreed amount. Also, since wifi is involved this company has total access to whatever documents I print. This includes my family's photos, grandkid's pics, etc... I'll pass. READ THE FINE PRINT! This really isn't the "deal" proposed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not buy printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not return this card. Don't know why or even understand why. I gave it a 2 only because i know hp products are good. This sounds good but I cannot truely give a good review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Deanna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item could not be used with this model computer. So you need to refund the money I paid for it.

    No, I would not recommend this to a friend
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