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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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  • Value

    Rating 4.2 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 10,410 reviews
  • Rated 2 out of 5 stars

    Better off buying carts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this was a good idea at first but its just another constant monthly payment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure if i will keep the plan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the trial period... never had to want my page printing before... I will wait a few months and then decide... At this time i dont enogh to recommend it to a friend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bogus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never recieved any ink! we have been out of ink for a while now, this was supposed to replenish automatically. it has not and we cannot figure out how to contact anyone regarding how to get ink delivered. this is a ridiculous waste of time and energy. it would be easier and actually cheaper to throw out the whole printer and buy a new one every time the ink runs out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy plan but not for us. We are not heavy users so for now will not need but if that changes in the future, we'll look into this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not plan to use the card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not use this card I don't think it will be useful because of the number of pages I print each month varies so much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink doesn’t last long when using for Hw or paper printing for college. I usually run out of black sooner than color Ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away HP just wants to lock you in to there ink program and charge you for using more paper if you go over your allotment. Excuse me? It is your printer right?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I haven't used it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it. I am not even sure if I will even use it but the idea sounds reasonable if you want an automatic service like this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t set this up until you receive your 1st ink package in the mail because it will mess up your printer if you have regular cartridges installed.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Christina,

      I'm so sorry that the printer's usability was affected by completing the setup before receiving your Instant Ink cartridges. I can fully understand how inconvenient this must have been.

      If there's anything we can do to help, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Not keen on this number

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer that last ink model # that belonged with the HP 55 printer. This one is unreliable with each page with color/tone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    been misled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I puschased instant ink with my hp7520 it's NOT COMPATIBLE the salesman insisted it was a great deal .Being that my wife is a teacher i thought it would go great w/my eprint station with web capabilities , she can pull up coloring books puzzles the works and print it out ! - didnt happen .So watch out when you buy instant ink find out the year of your printer be sure its compatable the bestbuy salesman sold me a 2010 printer in 2014 not even a month ago (sept 2014) its was made before instant ink exsisted buyer beware ! ! !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I call at instant inc co, no one answer.and keep charging every mont on my credit card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable HP Instant Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the HP Envy 6455e printer for the past 6 months and utilizing the HP's Instant Ink Service subscription. This subscription makes it so simple-basically stress free. You pick the subscription that best suits you and you will never run out of ink. The system knows when you are running out and delivers the ink cartridges at your doorstep. For my family the 100 pages/month plan works the best. The best part is that it is very affordable. HP even helps you recycle the empty cartridges for free.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was NEVER able to install. The instructions were very confusing in asking for all these confusing codes that were impossible to find. I don't really use a printer very often and I explained this to my salesperson and was assured this was a simple printer and this ink program would work for me. Well it DIDN'T. I worked on installing the printer and this program for over 30 hours with NO satisfaction. I would ask for a refund but I don't have time to jump through all the hoops. THE END

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP instant ink is challenging.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what you would think you are purchasing. Somewhere in the unreadable ultrafine print (I could never find it), the use of the card is dependent on signing up your credit card with HP. Not a good idea, customer service is impossible as no one seems to know what they are talking about, but they are happy to charge your card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refill that was mailed to me was Dede five had to run out and buy new ink for a job I needed done. Contacted hp and they mailed me new ones within a few days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no comuication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    their has to be a better way for this company to keep customers. send a e- mail give a phone call. wut is the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't consistently print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cute but didn't consistently print. Very frustrated with and am returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Received this for free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the thought of a monthly ink plan. I just go buy it when I need it! But this cake free with the printer I bought

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get the process set up and haven't been able to use successfully. Been buying replacement on Amazon

    No, I would not recommend this to a friend
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