Customer Ratings & Reviews
- Model:
- f6u28an
- SKU:
- 5119185
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Would not recommend this plan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the cartridges individually is way better than paying the monthly plan. Had issues.
No, I would not recommend this to a friendWhy am I listed as purchasing this?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never purchased this. If I had, I would more ink than I needed. HP is just trying to get us to help them make more profits. They should allow stores to sell ink for a price they set. With a lower sales price a store possibly could sell a lot more, therefore making more of a profit which would benefit HP as well. Hey HP, let stores control their own retail business!
No, I would not recommend this to a friendNot Compatible with My Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good concept, but not compatible with my printer. HP should possibly expand their offering and include more printers like the Officejet Pro x576dw MFP.
I would recommend this to a friendNot a great dral
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a big fan of computers keeping track of what I use. I like to just go to the store or order it online myself.
No, I would not recommend this to a friendbad service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is too difficult to get questions answered. I have ink I can't use and I can't get out of the automation loop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had difficulty getting questions answered about your Instant Ink subscription. I can understand why that would be unnerving, especially considering you have ink that you can’t use in your printer, so I’ll offer some resources and information I hope will help.
I recommend that you contact our Instant Ink program via virtual or phone agent so we can help you assess and resolve the situation. To reach a phone agent, call 1-855-785-2777. Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding. To reach a virtual agent, follow this link:
- instantink.hpconnected.com/us/e
Keith
HP Care
hp.com/support
Way too complicated for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose not to use this because I don't need ink that often and it is way too confusing for me to keep track of.
No, I would not recommend this to a frienddid not work for me
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that you pay monthly for ink. I like to purchase online and have as many cartridges on hand that I want.
No, I would not recommend this to a friendNot needed with our usage rate
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was offered in the package we purchased, but with the volume of printing we do we have not taken advantage of it.
No, I would not recommend this to a friendNot a fan of Instant Ink
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping times are increased now with the COVID crisis. I do not have my next shipment and ink is getting low.
No, I would not recommend this to a friendNot planning to use instant ink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't sign up for instant ink - not convinced I'll save money in the long run, and don't want to be tied to a plan.
No, I would not recommend this to a friendPrinter ink card
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't useful for my HP printer at all ,so I could not use it
No, I would not recommend this to a friendJury still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink purchase plan seems overly complicated. Not sure if it's worth it. Already I see I miscalculated my monthly print output
No, I would not recommend this to a friendNot sure yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hp has already sent me new black and color ink and I don't need it yet. I need to let them know this doesn't work so I can figure out how to change
No, I would not recommend this to a friendunable to get it activated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and tried to get this activated to no avail, not saying it's impossible, just no luck for me. Good idea for those in need. Not a good purchase for me.
No, I would not recommend this to a friendProblem encountered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to utilize the this product because it required some additional information that I did not have access to or the Best Buy store employee. The information was some number that was suppose to be on the receipt . However, that was not available either. Needless to say, I have not benefited from this purchase. I hope that you would be able to remedy this problem for me. Thank you for your time and attention to this matter.
No, I would not recommend this to a friendCan't predict my ink usage, so I cancelled it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I don't see the advantage of using this plan. There's no way to predict the future and how much ink you will or won't use and so it didn't seem worthwhile for me. I cancelled it. I'd rather just buy the cartridge and not worry about 'monthly' usage/costs or needing to change plan to another amount. Not well explained in store either.
No, I would not recommend this to a friendKidding, right?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Instant Ink" will have to take a hit, as HP customer service/tech support is LOWEST of the LOW. So bad, in fact, I returned the ENVY series printer, and HP company didn't have the wherewithal to stop the Instant Ink even tho I gave them the courtesy of a phone call.
No, I would not recommend this to a friendUnable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure how to set it up to get my $5. I signed up and subscribed but no $5.
No, I would not recommend this to a friendBad cartridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the plan but if your plan ends you are unable to use your printer. You need to replace your cartridge again.
No, I would not recommend this to a friendNo clue what this is
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t even know what this is or whf it was delivered by a driver to my home
No, I would not recommend this to a friend