Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 10,410 reviews
  • Rated 1 out of 5 stars

    poor customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed up for instant ink day of setting up printer. They have no record of my account and not helpful for cancelling service. Do not give credit card # for enrolling, Had to contact my credit card for future fee if any from instant ink charges. Poor customer service on phone and thru internet. do not apply for, you will be sorry.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not Use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much money for our printing needs and card had little value over long term.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not quite right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive way to keep ink available in your printer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for my printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order a new printer and it came with it. Only my printer is not eligible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Instant ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a gimmick as far as I am concerned. You have to commit to a regular schedule for ink and if you don't use it up it is a waste. Ink is dated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Joke

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't use this "free gift" that comes with your printer unless you create an account and give them your payment info. Also, my HP printer stopped working within about a year so I'm glad I didn't waste my time with this. You would need to do a LOT of printing for this to be useful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually cancelled the service because I didn't print enough

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    useless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant figure out how to cash it in,,,,,,,,,,,,,l,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shady

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program may work for some, but for me it seemed too invasive. They know how many sheets of paper you print at any time and you can be up-charged for going over the amount you claimed you would use. The ink does not always work and its a hassle to get customer service to replace the cartridges. I quit after 3 weeks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    have not use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I have a use for this to review or rate this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow process, I'd ran out of ink and I have yet to receive refill in the mail.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to sign up for Hp's Instant Ink program to received this discount.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bogus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a stupid item to include with my new printer (which I am quite happy with). The alleged coupon is good only for an online ink subscription. Not usable to buy a cartridge in a store. I do not need a subscription for ink thank-you very much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    instant ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far not working for me, I don't have wireless, so it won't connect even with wired connection.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Instant Ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP- Instant Ink card I did not use, I don't use it enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been able to use this plan that comes with the printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't need monthly ink

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To use this you have to enroll in monthly subscription to buy ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even sure what this is. Seems like some kind of ink subscription. Not interested. When I need ink, I need it right away and when I don't need ink, the last think I want is an expensive ink cartridge lying around drying out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only go this route for printer ink if you are a regular user that goes through a lot of ink.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems every month we went over the limit. This was too costly

    No, I would not recommend this to a friend
Sponsored