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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 10,410 reviews
  • Rated 1 out of 5 stars

    Not happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't agree with the charge if I go over my chosen amount of copies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased printer, Best Buy talked us into “instant ink” plan. Printer won’t work correctly so returned it. Having a VERY difficult time getting our money back from instant ink, or trying to apply to our new printer. Very Disappointing!! I do not recommend purchasing this “instant ink” plan

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New age deal I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t think this is beneficial in my house, so will be taking it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was receiving ink, without need. It was tough to cancel.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t fall for this if for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for my daughter new printer but it’s useless because the printer must be connected to a private WiFi. Cancelled the plan and won’t be doing this again. I tried several times with HP support to make this work but never did. Waste of time and money for a college printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The college wifi would not let me connect my printer to start the program

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you print every single day and a lot I mean it’s not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had ink but number of copies allowed was limited even with highest plan.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give this a fair review because I never used it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice idea poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service for one month now and every ink cartridge that I have received has leaked or squirted out upon opening. I was told to wait 4 hours before opening and so I waited days and still occurred. The company believes it has to do with high altitudes but still no resolve. I ended up buying replacement ink from Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth it if you print alot but i dont so im 50/50 on this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good idea , not beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like a good idea but, I pay every month even when I don't need ink!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never do this it's a rip off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I use hp... They stopped sending ink, had a hard time getting any and if you cancel they disable the cartridge. In 2 yrs I got 1 ink cartridge so I more than paid for the last one and they disable them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Plan isn't so great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you use the printer a lot, this plan is not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife and I don't have a high print requirement. Not a program of benefit to us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am not very impressed! I think there should be changes made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink replenish

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this plan. My printer is out of Cyan and Yellow and my yellow is just now on the way and the cyan doesn’t even show ordered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I’m trying to get out of the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I’m actually paying more. Wouldn’t sign up for it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Black Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the black ink doesn't work well at all, I'm taking it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped using this, was not happy with this product.

    No, I would not recommend this to a friend
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