Customer Ratings & Reviews
- Model:
- f6u28an
- SKU:
- 5119185
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Not much of a bonus.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a bonus offer with my new printer. Unfortunately, several of the numbers in the code were unreadable when I scratched off the area. So, I was unable to claim my bonus "instant ink."
I would recommend this to a friendBEST BUY SUCKS!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't use this because best buy had the printer I wanted to be picked up on Portland, Or and I live in Washington state, 4.5 hours away!!!! So this ink card came but i can't use it and can't return it! YOU SUCK BEST BUY!!
No, I would not recommend this to a friendA Disappointment
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instant Ink sent us a defective tricolor cartridge and despite many attempts to reach them to get a replacement, I have not been able to get them to communicate with me except a preprogrammed unhelpful automated system.
No, I would not recommend this to a friendvery hard to set up and hp is not helpful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you can't use instant ink if you are not on a private network, I'm in the military leaving in the barracks where wifi services are limited and hp will not work with you in anyway super not helpful I couldn't even get a refund for it
No, I would not recommend this to a friendcode needed to start service unreadable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to never running out if ink again but after peeling off silver coating one number was unreadable and could not start service. This in spite of the silver peeling off cleanly with no problems.Should have just gone on line and purchased service directly from Hp.
No, I would not recommend this to a friendDidn’t work for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept but hubby couldn’t find our printer as an option so we could not use the service. Ran out of black toner and just went to the store to buy a cartridge. Will try to resolve it but until then.... one star rating. ☹️
No, I would not recommend this to a friendInk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is worth it or not. Still gathering data on ink usage.
No, I would not recommend this to a friendNo 952 Ink Refills
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Card does not accept 952 ink refills. I was really bummed out about this. They really should let the rep at Best Buy know this so they can tell them!
No, I would not recommend this to a friendNot good for small businesses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this program and was over within days on our plan. We canceled the program the first month. If you print an address on an envelope its counted as a page. If you print one word on a page it counts as a whole page.
No, I would not recommend this to a friendDo not sign-up for this headache
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you sign up you are locked in to extra cartridges being shipped to you even if you still have ink and then they bill you for overage usage but do not credit for under usage during a billing cycles.
No, I would not recommend this to a friendI was sold this product in error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold this product but it was not for my printer and I was hassled when I tried to take it back to the store. I did finally get my money back but this was the reason I purchased that particular printer to use the instaink. I did keep the printer however because the photo quality is awesome
No, I would not recommend this to a friendbad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with HP on this product. I was supposed to get 3 months free with instant ink and then an additional month free with the purchase of printer but HP's site would not allow me to continue my registration for this trial. I am very dissatisfied with this service.
No, I would not recommend this to a friendWorst service ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my satellite office printer. What a disaster. Rushing to print documents for Court and in 3 hours, printing was stopped and basically put on hold FOUR times while ink level and pages printed information was uploaded. I cancelled the service immediately.
No, I would not recommend this to a friendInk program
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like having to use this program with my new printer. Hard to install printer into program and I’d rather buy my own ink when I need it!
No, I would not recommend this to a friendCuts itself off unexpectedly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with getting my brand new printer to connect by Wi Fi, so tried to reinstall the printer and got a message that this Monthly Plan had discontinued itself without me doing anything but try to fix my connection. Not worth the trouble
No, I would not recommend this to a friendA very confusing program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program was not explained very well so I didn't use.
No, I would not recommend this to a friendDid not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use. I contacted HP multiple times and was transferred and/or placed on hold to only be hung up on. This part of promotion did not work. The printer was good.
No, I would not recommend this to a friendWon't allow me to cancel!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi There - I'm having an extremely difficult time canceling this subcription and I'm being charged every month even though I'm not using my printer! Pleaes help me cancel and get a refund for this! Thanks! Rachid
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rachid.
I’m sorry to hear that you’ve had difficulty canceling your Instant Ink subscription. I can understand why that would be frustrating, so I’ll offer some resources and information I hope will help.
I recommend that you contact our Instant Ink program via virtual or phone agent so we can help you assess and resolve the situation. To reach a phone agent, call 1-855-785-2777. Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding. To reach a virtual agent, follow this link:
- instantink.hpconnected.com/us/e
Keith
HP Care
hp.com/support
never actually used it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy hp printers, but a brother laser printer. i got rid of my hp like a year ago, and now i have a brother printer, and i haven't even replaced the starter cartridge.
No, I would not recommend this to a friendrip off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is promoted as a savings on ink, it is the most expensive option per page for ink. it is convenient if you just was extra expensive ink shipped to you after your usage being monitored over the internet by hp or best buy
No, I would not recommend this to a friend