Customer Ratings & Reviews

don't buy hp printers, but a brother laser printer. i got rid of my hp like a year ago, and now i have a brother printer, and i haven't even replaced the starter cartridge.

I didn't realize how much printing I did in 1 month. I will be better off without this plan. You have to have the right ink to go into the printer since once you cancel the plan,the ink is automatically stopped.

I do not like subscription services especially something when I just go to the store and pick it up when I am actually out of ink. Not like the things I have heard through this HP Instant Ink Subscription Service.

I don't print enough to make it beneficial for me.

I have ordered 2 printers from Best Buy and both were defective. The first had a broken print wheel. The second was missing the glass tray and was clearly a used product.

Love this plan! Even the bargain refill cartridges I priced at the cartridge store would cost me as much as one year on the 50 page plan, and even the XLcartridges only lasted a few months. (They claim they have as much ink as the 'real thing', but I was beginning to wonder.). Customer service has been wonderful, and when they had a connection issue that caused some issues with printing, they credited me with 30 extra pages for the inconvenience without even being asked. Love the idea of not having to worry about running out of ink. Love the idea of pages rolling over as some months I print more than others. Love the idea that if I need to print more some month I can get 15 extra pages for only $1 and even those roll over if I don't use them all! Love that I can change plans at ANY time if I need to. I print coupons that cannot be reprinted, and if I ran out I would lose the coupon. So of course I would replace the cartridges to avoid that problem, of course losing ink. That will no longer be a problem! Have not had to replace cartridges yet, so I am hoping they come well before ink runs out. If that works, I wish I could give more than 5 stars! BTW, I didn't get the printer because of instant ink (it was a super Black Friday deal), but I'm glad I got this!

Be aware of the pricing per sheet that is charged. Also be aware that if you cancel the service you will no longer be able to use the ink cartridges that were sent to you as they are programmed to the service

HP silly gimmick about sending you toner whether you need it or not... what you they think of next. a pencil and paper in case you run out of ink

When I picked up my new HP printer in the store, they gave me this card instead of a $10 card. When I asked about the discrepancy, I was told $5 is the only free ink card they have. Pointless to argue.

Ink is a ripoff, I refill my own. Just make sure to do your research. If you need photo archival quality there are better inks out there for less than this.

peeled of the sticker and removed the ID number. Worthless now. why did they make is so complicated to get to the ID #?

Depending on your printing habits this may/may not be the service for you. For a casual home printer, I don't see the need to "stockpile" credits when I only purchase ink maybe 2-3 times a year anyway. Convenient and necessary? Not!!

not impressed going to cancel. not as it was explained in store. the first time i registered it did not go through so i lost most of the free months. i am going to cancel

CANNOT CANCEL MONTHLY PLAN. TRIED LIVE CHAT. CALLED CUSTOMER SERVICE. NOBODY KNEW HOW TO CANCEL. I HAVE BEEN CONTACTING THEM FOR MONTHS. THEY KEEP TELLING ME TO CALL BACK.

Even though it is advertised right alongside the printer, in my case at least (HP 6230), the printer was not eligible.

I bought this card and then lost it and supposedly they are not able to retrieve any of the information for me to still be able to utilize it. Thumbs down!!!!!

This so called free deal is rediculous. I get $5 off of a subscription for ink. Who besides a company would do that, so there is no deal for individual bb buyers.

We got a very cheap printer but it stops working when it can't reach the internet. You have to be signed up for this ink of the month club or whatever nonsense they're peddling.

I am very disappointed in this. I have been unable to redeem this coupon and it's become extremely frustrating.

I got this for free and it's still not worth it lol. You can save a lot more money by buying ink from anywhere else other than HP. Costco members probably save the most on ink.