Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 10411 reviews
(10,411 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service and convenience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using HP's Instant Ink Service subscription for about two months now after getting a free printer and trial period of the ink refill service to review. So far, I have printed many pages and not needed an ink refill, other than the first set of them sent for me to have on hand. They also provide a postage paid bag to return the empties so now that I did that, I am awaiting my new back-up set. The ink is very easy to change and the system has been flawless so far. I receive regular emails form HP alerting me to how many pages I have printed and where my ink levels stand. They will automatically send more ink when I need it. It's a very affordable price at just $2.99/month and worth it if you use the printer regularly. I do not alway print in color so I have not needed monthly replacements but it would be a great deal for someone who prints even more.
This review is from Instant Ink 50-Page Monthly Plan for Select HP Printers
I would recommend this to a friendRated 1 out of 5 stars
Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget Instant Ink, total rip off, very hard to get it off your account/stop getting billed after "free trial". Probably only good for someone who runs a small office
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Unclear and unnecessary priduct
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have advanced degrees and found this product to be incomprehensible and unnecessary, but there was no apparent way to opt out when purchasing the printer. Canceling it should be lots of fun.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free for 3 months with new printer and it was a waste even for free. Never knew how many pages we had left or when we would have to pay. Everything was very unclear.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had difficulty tracking your page status and getting other information regarding your Instant Ink subscription. I can understand why that would be frustrating and potentially confusing, so I’ll offer some resources and information I hope will help.
If you have questions about your account or how to access information about it, I recommend that you contact our Instant Ink program via virtual or phone agent so we can help you assess and resolve the situation. To reach a phone agent, call 1-855-785-2777. Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding. To reach a virtual agent, follow this link:
- instantink.hpconnected.com/us/e
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
seems like a good idea..but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on the surface it seemed like a good idea for automatic renewal but monthly fees and ink that does not last long at all don't help. you don't really save any money. maybe a little more convenient but that's it
This review is from HP - Instant Ink $4.99 1-Month Ink Replacement Service (100 Pages)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't like the instant ink program
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought this program is good. Makes you always think how much you can print. Doesn't really work for me. This is free money, so can't complain, but I can't use it.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
ink card
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the card was garbage I would not recommend I went to use it and the numbers on the card came off so I never got to use it.
This review is from HP - Instant Ink $5 Prepaid Card
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't get HP to send me the cardridges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried 3 times and 1 time with HP online help and still have not received anything. I have to go out now and purchase. Be careful when any company says they are giving you anything free. Very disappointed!!
This review is from Instant Ink 300-Page Monthly Plan for Select HP Printers
No, I would not recommend this to a friendRated 1 out of 5 stars
You don't want my review on this service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to initially set up. Directions are not clear. One would "assume" 'instant ink' would mean that you'd get it quickly but it comes via SNAIL MAIL!! Not very "instant" to me.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed, delivered damaged.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the card for the instant ink and it was so damaged I could not read it or use it. Could not see code on the back.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
I would recommend this to a friendRated 1 out of 5 stars
HP - Instant Ink
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP - Instant Ink 50/100/300 Any Page Monthly Plan. I have never use the monthly plan . I only buy ink once a year . I don't do a lot of printing at home. Sorry
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
did not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, I could not sign up for this promotion by HP. I will tell you that the ink cartridges that come with it did not last long. If you do a lot of printing and photos, this may work for you. I do not.
This review is from Instant Ink 300-Page Monthly Plan for Select HP Printers
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't get setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 50 pages per month plan but can't get it to load - don't know what the problem is and haven't had a chance to go to the store and inquire. I'm sure it is something simple I missed.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
I would recommend this to a friendRated 1 out of 5 stars
Trying to up the price to use inl
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not use printer that much to pay for monthly subscription. Seems they are trying to get you to pay monthly. Otherwise ink is expensive on need to buy basis.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Sales person was rude and obnoxious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was trying to discuss the printer I was buying and this belligerent ink peddler keep interrupting us as I tried to find out the wireless options for the printer I was buying, sorta sorry I bought an HP printer
This review is from Instant Ink 300-Page Monthly Plan for Select HP Printers
No, I would not recommend this to a friendRated 1 out of 5 stars
decided against this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided not to sign up for this and did state that I would buy my own ink. Now, EVERY time I print something a window comes up where I am supposed to sign up for this. How do I get this window to STOP appearing?
This review is from Instant Ink 50-Page Monthly Plan for Select HP Printers
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this. I got charged a random amount of money that had nothing to do with what I signed up for. I’m still looking into what it was all about. Don’t trust it.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I signed up for the service, got charged the initial fee, was never charged again I have never received a refill on my ink. I even have a login and it says point to my printer but it doesn't seem to work.
This review is from Instant Ink 50-Page Monthly Plan for Select HP Printers
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Ink Big Streak Not Crisp
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a waste of your money. The ink they send is second rate, it streaks and is not crisp at all.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They gave an option to sign up for a monthly ink/paper service. I don’t think it’s worth it at all, unless you print a lot.
This review is from HP - Instant Ink 50/100/300 Any Page Monthly Plan
No, I would not recommend this to a friend
