Customer Ratings & Reviews
- Model:
- f6u28an
- SKU:
- 5119185
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
HP Needs to Do Better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased these on multiple occasions and the cartridges tend to behave as if they’re empty when they’re not.
No, I would not recommend this to a friendMR. JAMES HOWELL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY DISATIFIED VERY SLOW OPERATING DOESNT GET A LOT OF PAGES WITH INK. ALWAYS HAVE TO ADJUST IT.
No, I would not recommend this to a friendDon't
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a high-usage user like me, this is not the way to get your ink. Pricey and potential to run out frequently.
No, I would not recommend this to a friendink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this since I could not get the printer to work so therefore I cannot give a review.
No, I would not recommend this to a friendLifesaver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is lifesaving. It saves so much time on driving, waiting and money. Knowing that ink is coming every month or when I run out is amazing. Deff worth the money.
I would recommend this to a friendmeh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really something I care about as an add on and the service itself will not be used as toner can be bought for cheaper else ware.
No, I would not recommend this to a friendMisunderstood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I misunderstood how the 6 month free ink and toner works. You get $5 off your next cartridge.
No, I would not recommend this to a friendToo hard to activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I spent over an hour with tech support at HP trying to link the printer to the internet and had no luck. Had to go out and buy cartridges. Very frustrated.
No, I would not recommend this to a frienddisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer not to be negative, The way this offer is marketed is as "free". But it is not, especially if you take the printer back.
No, I would not recommend this to a friendPoor program
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were never able to get this to work. It's a shame because ordering the correct cartridge was difficult.
No, I would not recommend this to a friendIncredible Deal and Print Quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We signed up for this plan about 7 months ago when we bought the new Envy 5530. I was a little doubtful about the deal because it sounded too good to be true (and you know what they say about deals that seem too good to be true). Well, I'm now pleasantly surprised to say this one lives up to the bill! We signed up the day we got the printer and HP mailed us a welcome kit. As promised, they didn't start charging our monthly rate until we put the new cartridge in (which took a couple months). The new cartridges seem to print better quality than the ones that came with the printer. I LOVE that you can monitor your pages printed on the instant ink website. You can even view past print jobs or scan jobs. HP also sends a “warning email” when you get close to your allotted pages to help you manage the use. We have gone over by a few pages each month and happily paid the extra $1 for more pages. The nice thing is that un-used pages (up to a limit) are rolled over to the next month so you don't lose them. It sounds funny, but it seems like we enjoy printing more now. What I mean by that is if we want something printed, we just print it. We used to hesitate because it would use too much ink... so we may try and go into the settings and select "draft mode" so it wouldn't use as much ink (which resulted in a poor printout). Or when my kids want to print something colorful like a picture or something I would cringe at the amount of ink it used... I now respond, "go for it'... it all costs the same. In addition, we are going to save a TON! That's $36 - $48 per year to take care of all our printing needs!!! We used to spend over $120+ on print cartridges and then tried to conserve (as explained above) and just generally didn't like to print anything. We have enjoyed this service so much now that we set my parents up with the same printer and service. Don't have any negatives to point out at this time. However, I'll update this if I do run across any.
I would recommend this to a friendWhy I didn’t received my monthly package
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed because I m paying every month and I didn’t received this package only I received one month
No, I would not recommend this to a friendFalse advertisement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't how it was described. Can only use if you sign up for monthly ink. Not worth it!
No, I would not recommend this to a friendDo not Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can not use as printer will not work on wireless network. Lost $5.00 to purchase monthly plan.
No, I would not recommend this to a friendhp ink offer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hp ink offer is tricky because if you use the preloaded offer, you will forfeit the free ink plan going forward.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I am very sorry to hear that you are displeased with our instant ink program. It is always our main goal to provide the most polished offers to our customers.
To clear all the things out, please don't hesitate to contact HP's Instant Ink support team using this phone number: 1‑855‑785‑2777
In the meantime, please remember that if you have any questions or concerns, you can reach out to us for support anytime. We're always happy to help. You can contact us directly via your preferred method at this link: support.hp.com/us-en/contact-hp
Kacper
HP Care
hp.com/support
Sucks if you print alot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told at the store that I get unlimited ink for a small fee.. I got the thing home and found out it was 500 page maximum..boooooo...bad buisness
No, I would not recommend this to a friendA RIP off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The counting of how many pages you print is not accurate. They are lying about how many pages you print. Do not waste your money!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry to hear that you have had a problem with how the pages are counted. That does sound frustrating!
There is a record of how many pages you have printed, how many rollover pages are available, and how many additional pages you have purchased. You can access the record by signing in at: hpinstantink.com.
If you think that the count is not accurate, you can contact the Instant Ink team via email at [email protected] (subject – HP Instant Ink Account Follow- Up) so that the issue can be resolved.
Mary
HP Care
hp.com/support
HP instant ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big fan of this product, the fact that HP is keeping track of my printing is not something I'm jumping for joy about.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm very sorry that you've not had the experience you expected to with Instant Ink. This is quite disappointing, especially since we always aim to deliver a quality experience with our services.
If there’s anything we can do to improve your experience, please don't hesitate to contact our Instant Ink team for support. They would be more than happy to help you, so you can give them a call at +1 855‑785‑2777.
Chelsea
HP Care
hp.com/support
Would rather buy at best price when I need it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need HP pushing ink at me. It is bad enough that their ink has regional controls.
No, I would not recommend this to a friendPrepaid instant ink card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t install the instant ink prepaid card. I try with a virtual agent but it couldn’t help.
No, I would not recommend this to a friend