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Customer Ratings & Reviews

Model:
W2G51A#BGJ
SKU:
6199701
Your price for this item is $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1478 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality, compact size, and ease of use of the LaserJet Pro M15w Laser Printer. Many appreciate its wireless functionality and affordable price. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced occasional paper jams, the overall sentiment towards this printer is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,478 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and is working just fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grest Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design. Easy to set up. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great little printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact black and white laser printer perfect for home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get my work laptop connected via wi fi but was able to connect home laptop and our two iphones very easily. Mainly bought for work though and it is a pain hooking it up with a cable each time I need to print. I am assuming the security on the laptop will not allow for wi fi hookup.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good basic printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality basic printer with wireless capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I've had an old gov't surplus Dell 2230d that printed only in B/W. I got a new computer and the Dell isn't compatible with Windows 10 software. I got this HP laser after reading the reviews and because my printing needs are minimal. So far, it does the job. Will it will last me 30 years like the Dell? Who knows...we'll hafta see!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection failure 5 months in - terrible support

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months. One day I changed my network password and the printer naturally disconnected from all devices (that's normal). However - I was not able to reconnect it again (restarted the printer, the devices and went through all the troubleshooting steps). I even got in touch with Support - that's really when I made the decisionto give this a 1 star - after about 15 minutes I got the first instruction - to print a test page, still waiting since for about 7 minutes.. at this point it's simply not worth the time.. Big disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. We do have to make sure the paper tray is set so that when the copy comes out it does not curl under and go back through the printer as page two. If it had a slightly longer "catch" try, it would be better. Otherwise it is compact and has given us good quality copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super impressed with this laserjet. Previously we were using one of those fancy printers- scan, fax, photo, etc. and even though we were printing black and white text pages, the ink kept emptying. It was costing us a fortune. This is the way to go if you are looking for a simple home printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to use in my home office. Setup was quick and easy and I was able to start printing quickly. I has handled every document very well. The only downside that I have for this unit is that it does not auto duplex. Other than that, it has been a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you just want quick black and white printouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good utility printer for paperwork

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and cartridge lasts as described. only issue is that intermittently, it will drop out of wifi AirPrint for no reason, needing to be cycled off and on to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so simple my mother excels at using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good for Basic Use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laser printer for basic home use. There are some issues loading paper, and it isn't convenient for mass print jobs. However, it does most regular things quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice wireless laser printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of hp printers and this one has not disappointed. It was bit more difficult to print from my phone initially, but after downloading the app it functions flawlessly. I do not print many pages and appreciate having printer ink that does not "dry out".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, set up was not a problem. I don't like the fact that it does not shut off automatically. So now I print and shut it manually. For light users, it should be auto off from the factory settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sent it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason for a review with as many as three stars is that Best Buy's service was good although the 2 week return window is skimpy with something like a printer when a person has to hammer on it for several before deciding that it is not going to work. A intelligent and interested Best Buy associate made an honest effort and then said that they would set it up on line for $39.95, but that makes no sense considering the low price of the printer. NOW, here is what Best Buy could do: pressure manufacturers to produce printers that can be made to work without resorting to a Geek. The internet is full of complaints from people who are making the point that I'm now making.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Couldn’t reprogram to new router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice printer, but after switching to a faster router, couldn’t reprogram to the new router. Even the Geek Squad couldn’t reprogram it. Was very satisfied with the printer up until now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a simple, small, as compact as they come, laser printer. This is your printer. WiFi enables allows me to print from any device once it’s connected to wifi, which took all of about 5 minutes. And for the price, it’s a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. No complaints. It is very basic. I only wish that that it had a sliding guide on the feeding tray to keep the paper or envelops straight for printing.

    I would recommend this to a friend