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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1478 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent print quality, compact size, and ease of use of the LaserJet Pro M15w Laser Printer. Many appreciate its wireless functionality and affordable price. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced occasional paper jams, the overall sentiment towards this printer is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,478 reviews
  • Rated 4 out of 5 stars

    Difficult to print from phone outside wifi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually really difficult to print form Phone white connecting outside of WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy for mobile printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for mobile printing. It requires a 1000 watt inverter to operate in a vehicle which is pretty large. Also, connection to a mobile device to such as a phone requires wifi to setup. Would you enjoy putting your printer and phone on a unsecured public network. Neither would I. I was much happier with my Brother WF100 and wish that I had just replaced it with the same when it died. This printer works fine when printing from a laptop, connected by USB cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, compact printer at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, small footprint. The wifi setup was a bit wonky, but it works fine once it is online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer arrived on time. No problem.I will buy again from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Quality HP LaserJet Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Quality HP LaserJet Printer. A little tricky to setup than traditional wired printers but once setup it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Not Worthy of HP Name

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased HP printers, but this One I had to return. For one thing, the print was too faint, despite all my activities to rectify. Then I noticed that most of the printed material was coming out crooked on the page. OK, so I adjusted the paper guides, but after 20 minutes or so they were out of alignment again. The top item was that the printer left indentations from the rollers all the way down the page. Too bad, as it is a nice little size, perfect for a bookcase shelf, and is also pretty fast. I returned it after three days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Compact. Used youtube to guide setup and it was straightforward. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great hp compact printer. It prints on full size sheets as well as printing half or quarter sheets for appointment cards for our office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a temperamental printer that can be a bit of a challenge to get connected, but once you've succeeded, you will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for black and white needs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter's use. It's a basic black and white printer, fair pricing and toner isn't very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi and Bluetooth. I would recommend to any one that need a Black only printer. Works off toner 500 pages per toner at a cost of 50.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely with it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Perfect for what I needed for and well worth the price. I definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    3 hours wasted to make it connect. Never again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three hours trying to make it connect, I gave up. No electronic product should be that hard to communicate with your computer (PC) and iPad! I bought it to have a mobile printer...and the uneducated and misleading Best Buy associate told me that I could use it while mobile by plugging it in via the laptop’s USB...and he was wrong...very wrong. Once again, a BB kid who gives advise when he doesn’t know what he’s talking about. Ever happen to you? Getting accurate information from a BB kid is hot or miss. Some know their stuff...but the ones who don’t are frustrating. I took it back out of frustration, got my money back back and bought a Epson wf 100 instead...a real mobile, wireless printer that is a fraction of the size of this HP, and actually connects to my devises with ease, unlike this HP. Do not buy this HP.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm terribly sorry that you had this trouble with trying to connect the printer wirelessly. Despite this experience, I assure you that it’s always our intention to provide much more reliable printing. With that said, I regret that we fell short this time. It is unfortunate to hear that you had to return the printer, but I hope that the process for doing so was seamless.

      If there's anything we can help you with down the road, please don't hesitate to contact us for support. We want to make sure that any future printing experiences you have with us are much more consistent. Should you need to, you can get in touch anytime via your preferred method: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    lindas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im still trying to figure out how to set it up having trouble i could use some help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple printer that does it's job well. Nothing flashy or special, just a good well working printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for ink savings.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a very good price. The rep that helped me decide on a printer and toner was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Purchased because this printet was recommended. Hasn't used it yet to see performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for on the go in my car for my business. But can get over heated. If over worked. It go for only printing a few papers at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small laserjet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact printer we can use in our RV used as a mobile office. Fits in a small cabinet and does what the big ones do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Works great to print out my school work and lectures need to succeed in my career!

    I would recommend this to a friend
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