Customer Ratings & Reviews
- Model:
- W2G51A#BGJ
- SKU:
- 6199701
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality, compact size, and ease of use of the LaserJet Pro M15w Laser Printer. Many appreciate its wireless functionality and affordable price. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced occasional paper jams, the overall sentiment towards this printer is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints perfectly. I am able to print via Bluetooth with no problem.
I would recommend this to a friendreturned goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I told this Printer back the next day. Please check it. Its here by mistake... thanks
I would recommend this to a friendA+
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a small capacity printer for offsite work and this one fits the bill.
I would recommend this to a friendImpressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little difficult to set up at first because of issues with ios13 but great laserjet product for the value!
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You no longer had the printer that I had so this is what I am trying.
I would recommend this to a friendGreat printer for black and white print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great product . Great customer service. Good experience and great price too.
I would recommend this to a friendGreat basic printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally realized to just go simple with a printer. The less bells and whistles, the better.
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has lived up to expectations I am happy I bought it
I would recommend this to a friendDoesn't work with Windows 10, no instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a useless $800 HP fancy-pants printer with this one. The instructions consisted of 4 sentences. I had to google a link to a video which sent me to the page where I could finally install the software. The printer is now connected to WiFi which was how I learned it will not work with Windows 10. Period. Just, nope. I have unplugged, re-started, changed the router, changed the WiFi, etc. etc. Can't leave Windows 10 which is installed and administered by work. I guess it's my fault for assuming that the printer would work with one of the three major operating systems latest update, I mean what was I thinking?!? I'm sad because I had high hopes although based on the last HP experience I don't know why. Wouldn't buy the 5 star reviews. Debating on returning to BestBuy or just acknowledging that printing companies all suck and therefore might as well just take something that prints from a phone and live with it for the rest of my life. After all, why bother driving to the store for another brick that doesn't work?
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Ellie.
I'm sorry to hear that your printer would not set up and connect like it should. I can easily see why discovering that the printer won’t work with your Windows 10 system would be quite unsettling, so I’ll offer some resources that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, operating system compatibility issues. There you’ll find our Windows 10 Support Center, which is dedicated to the very issue you’ve encountered. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
Beyond that, to learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-laserjet-pro-m14-m17-printer-series/16647043/model/16647063
If the issue continues, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Live it HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great for teachers as myself who don’t need a color printer all the time!
I would recommend this to a friendWork Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on iPad and iPhone and if I had to buy
No, I would not recommend this to a friend5 stars
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer for light duty printing. Highly recommended for sure!
I would recommend this to a friendGreat laser jet for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer for the price. It was easy to set up and works without any issues.
I would recommend this to a friendLove ink jet
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my printer. The ink goes a long long way. Great printer
I would recommend this to a friend- Pros mentioned:Size
Easy to have small printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use while traveling. Came in handy and didnt take up a lot of space.
I would recommend this to a friend Fast and easy to use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic printer holds up to any printing project so far. Toner last for ever.
I would recommend this to a friendGood Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble. Lasts longer than a regular printer as far as ink goes.
I would recommend this to a friendGreat gift idea for the crafter in the family.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my granddaughter for Christmas. She was very pleased.
I would recommend this to a friendQuite.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last one quit working, This one is a lot quitter and faster.
I would recommend this to a friendgreat printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A small printer for home use with toner for papers
I would recommend this to a friend