Customer Ratings & Reviews
- Model:
- W2G51A#BGJ
- SKU:
- 6199701
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent print quality, compact size, and ease of use of the LaserJet Pro M15w Laser Printer. Many appreciate its wireless functionality and affordable price. Positive feedback also highlights the printer's quiet operation and reliable performance. While some users experienced occasional paper jams, the overall sentiment towards this printer is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Not worth it, won't connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a horror! Took me 5 hour and had to give up. Returned!
No, I would not recommend this to a friendNone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First hp product that didn't perform well. Just would not connect to wifi.
No, I would not recommend this to a friendDid not work for me.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the printer to take with me to Middle East and was told it would work on 240 current and it burnt up when I plugged it in.
No, I would not recommend this to a friendEven when you do your homework.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this product because I was being for lack of a better word cheap. Saying you get what you pay for those a long way here. It was returned, after the first print.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey,
I'm sorry to hear that you've not had the experience you expected to with the printer. This is quite disappointing, especially since we always aim to deliver a quality experience with our printers.
Despite this, I do hope that in the future you'll allow us another opportunity to stand by the quality that we pride ourselves on. We'd love a chance to make things right with the experience we intended on providing from the start.
Chelsea
HP Care
hp.com/support
Not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very simplistic WiFi laser printer that is supposed to be “easy” to set up. Not at all. We haven’t gotten it to work yet so we can’t soeak to the printing!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Melissa,
It's so disappointing to hear that the printer's wireless setup process has been less than seamless. This is far from the reliable experience that we strive to provide, so I sincerely apologize for our falling short this time.
First, here are some helpful wireless setup resources that you might have a look at:
- Wireless Printer Setup (Windows): support.hp.com/document/c05852277
- Wireless Printer Setup (Mac): support.hp.com/document/c05852282
- Reference Guide (with wireless troubleshooting section): hp.com/ctg/Manual/c05666248.pdf
- User Guide: hp.com/ctg/Manual/c05643392.pdf
If what I've provided doesn't allow for a successful setup, please don't hesitate to contact us for support. We'd be more than happy to help, so you can reach us via preferred method here: hp.com/contactHP
Chelsea
HP Care
hp.com/support
No thanks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy from BB - they do not stand by their product
I would recommend this to a friendNo Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Leaves lines and blotches on the page. Not a good printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Omerta,
I am so sorry about these issues you've encountered with blotchy prints! I fully understand how unconducive this is to reliable printing and I regret that we didn’t deliver a more high-quality experience. With all said, I'd really like to get this resolved for you, so let's see how I can help.
With what you’ve described, it sounds like the issue at hand relates to poor print quality, so I suggest following the guidelines in this improvement guide: support.hp.com/us-en/document/c05862454
Should this fall short, please don't hesitate to reach out for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t set it up, I wanted to use it for school.
I would recommend this to a friendPrinter for son at school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this printer. My son has had to reconnect too many times.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that the printer isn't maintaining a steady connection to your network. I can certainly understand how inconvenient this must be and I assure you that it’s far from the seamless experience that we intend on providing. With that said, let's try a few things to remedy this.
First, I suggest taking the recommended steps in this 'Offline Printer' document:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
As a supplement to that, this link will guide you through solutions for a wide range of other wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If this falls short, please don't hesitate to reach out to us for support. We would be more than happy to work with you on resolving this. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Not as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to only be for receipts- not as expected....
No, I would not recommend this to a friendJUNK!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this printer to anyone!!!!!!!
No, I would not recommend this to a friend- Pros mentioned:Print quality
Good Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewing in 2024 after using this for 4 and half years. I am very happy with this purchase, it still works after 4 years and prints as it should. Over the years I have changed catridge twice.
I would recommend this to a friend - Pros mentioned:Print quality
Best printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in 2020. I have to say it is by far the best printer I have ever owned. Still haven’t changed any cartridges.. not even sure what it uses but it still prints clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality, Size
excellent tiny printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the smallest laser printer I could find. But despite its size - there is no compromise in speed and quality! It was so easy to setup over wifi and start printing. Good Job HP!
I would recommend this to a friend Nice little budget printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working perfectly for the past couple of years and is low maintenance. I've had to replace the toner once in three years.
I would recommend this to a friend- Pros mentioned:Print quality, Size
Great printer, that takes up little space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laser printer that takes up little space. Great for a dorm room. The print quality is excellent and it’s easy to set up. The only complaint I have is that it would be nice to have a little screen with a menu. Set up is easy, but it requires you to connect to your computer with a USB — another cord. But having a cord lying around is a small price to pay for the quality and value!
I would recommend this to a friend Not great but cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s compact and cheap but it does have its issues. The feed tray isn’t the greatest design and results in the machine taking up more room than it needs too. Also it doesn’t hold as much paper the competition. Lastly the simple 3 button layout means not knowing if it is connected or not.
I would recommend this to a friend- Pros mentioned:Print quality
One Flaw
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got tired of paying for ridiculously overpriced ink, so this is my first foray into laser printing at home. Overall, happy with the printing quality and speed. Only issue is that I have to sit next to the printer if i'm printing multiple pages because if I don't pull off each sheet after it prints, it will curl under and feed through the printer again. This would be unacceptable if I ran some sort of business at home and had to print all the time. As a casual printer, it's a small trade off for the cheap price. Still kind of annoying, but not as annoying as paying a fortune for new ink after printing about 30 pages with an inkjet printer.
I would recommend this to a friend - Pros mentioned:Print quality
Perfect baby laser printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Baby size laser printer, a little bigger than a loaf of bread. Takes up minimal desk space. Worked straight out of the box. No problems with connecting or setup. I was printing over wifi within a few minutes. Print quality is great. Print speed is good. Only takes 4-5 seconds to warm up for a print job. If they offered one with a duplexer, that is the only thing that could make it better. Otherwise, this is perfect.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works fine. Does not take up much space.
I would recommend this to a friend