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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the excellent performance and appealing graphics of the 16.1" 165Hz Full HD Gaming Laptop. Many appreciate the price point and screen size, while also noting the ease of use. However, some users experienced issues with battery life, heat generation, and Wi-Fi connectivity. A few also commented on the fan noise and desired more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 415 reviews
  • Rated 5 out of 5 stars

    Pete’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use having lots of fun using laptope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop for all video users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop to work on the street with video and more, from our Aruba news page it is a tremendous laptop and we are going to buy more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great and it has outperforming gaming capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as good as a new one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's open box laptop.but feels almostbrand new.so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, good, good, very good. Also did I mention that it was good?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well explain all my questions on the purchase on my computer and Very easy to understand the the process of my Best Buy credit card

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Gets hot/cord lose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot very wuickly. Cord does not charge without hitting the right spot. I like it. Just these issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best gaming laptop I ever have. Won’t ever regret if buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good laptop… willl recommend it and will come again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very clean look. Great specs for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well at anything you throw at it. On low settings in Fortnite I am getting 180+ fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good for both working and gaming purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best laptop I've ever used. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to let go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, beautiful resolution and quite responsive. Unfortunately wasn’t able to keep up me without a number pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming pc very fast and doesn’t lag great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My college student loves it. She uses this only for gaming and her other PC for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review Hp omen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, I love this. I had got the same laptop last year as well, working perfectly fine. Would recommend getting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not great. Laggy video as well, but I am not sure of that cause. Otherwise it is a fine laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming computer my granddaughter loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop, bad wifi connextion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is nice. Im returning because of wifi connection issues. I have another laptop sitting next to this one that is connected, yet this has issues connecting at all. Theres a lot of this issue on forums. Too bad

    No, I would not recommend this to a friend