Customer Ratings & Reviews
 for more information.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/8f988fe8-a486-4d16-958b-ae1ad4f0ead0.jpg)
- Model:
- 16-wd0073dx/9R640UA#ABA
- |
- SKU:
- 6571057
Customer reviews
Rating 4.5 out of 5 stars with 415 reviews
(415 customer reviews)Rating by feature
- Battery Life4.2
Rating 4.2 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent performance and appealing graphics of the 16.1" 165Hz Full HD Gaming Laptop. Many appreciate the price point and screen size, while also noting the ease of use. However, some users experienced issues with battery life, heat generation, and Wi-Fi connectivity. A few also commented on the fan noise and desired more RAM.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 days, downloaded 3 games on it before nothing started to work right. Unable to uninstall programs (like an EA account) or even REMOVE desktop ICONS when i UNINSTALLED the program associated with it. Simply awful and its convinced me never to own a PC again with just how MANY things go wrong with it. Just not impressive at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mouse problems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but problems with this computer, mostly with the mouse. I disabled the pad and bought a wireless mouse and I still have issues. It starts going crazy and clicking all kinds of things without me even touching it. Started after a few months of purchasing.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not my really worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop and took it back. Feels really smooth but doesn't feel like a 1400-dollar laptop. I think there are better laptops for the money. The display is horrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Pass on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, wireless network card issues. Know wireless's issues disconnects randomly or will not connect when booting up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had for a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got blue screen of death..going to geek squad today.. never again a hp..
No, I would not recommend this to a friendRated 1 out of 5 stars
wAStE oF mOnEy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't connect to Wi-Fi in my bedroom. MY HOUSE IS VERY SMALL IT SHOULD WORK EVERYWHERE IN MY HOUSE PLEASE HELP. Don't BUY
No, I would not recommend this to a friendRated 1 out of 5 stars
Wasn’t what I expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crackling in speakers and the sound was really low when playing music.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer for school and this one was on sale. I set it up and its really nice and easy to use. I would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Love it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Doesnt overheat, good keyboard layout, great size and screen!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great little laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good computer for the money. Performs very well plays all the games that I want to play and probably more couldn’t ask for a better purchase
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast gaming laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this gaming laptop for my son. He like it a lot and it is fast. I buy this on sale and I am happy about it.
I would recommend this to a friend - Pros mentioned:Graphics
Rated 4 out of 5 stars
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my $200 mini pc with intagrated graphics from amazon that i have been playing games on.
I would recommend this to a friend Rated 5 out of 5 stars
Great Gaming Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent Gaming Laptop, No issues it runs smoothly and efficiently, and have experienced no problems when gaming, Highly recommend if you need a gaming computer
I would recommend this to a friendRated 1 out of 5 stars
Bestbuy you are disgusting and incompetent!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my order was made more than a week ago and I chose same day delivery. and what happened? I still haven't received my laptop!!!!! Best buy is the most disgusting service that can be imagined. I will never use this store again and do not advise anyone. the attitude towards their customers is disgusting!!! I would rather buy this laptop on amazon!!!! Bestbuy you are disgusting and incompetent!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad fails to inspect items
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is horrible - they don’t value your money or your time
I would recommend this to a friend