Customer Ratings & Reviews

The cooling works really well I've loved every minute

love it would recommend it love it would recommend it

Oh yeah. What a frickin computer man! Buyin another for my son for his bday!

Ok . good price in relation to quality . …………………..

Seems good but having trouble installing some apps.

Customer service was great very knowledgeable and helpful

Great gaming experience for the price point and good video quality

Battery life is decent, plays the few games i do play with out an issue, so far its been pretty flawless

The laptop is pretty good.The battery, on the other hand does not hold any power.I have to keep the plug on the computer if I remove it.It shuts off so I gotta take it to the geek squad

My sister loves her new computer. Exactly what she needs for school and her career.

Excellent …. Very good ….recommended ..the best…..

Small ssf form . Hp didnt show what soze before. Pirchase even with 30.different version of same model

Like the size, quality, easy to follow directions.

good gaming pc works good with games and virtual games

It’s… very square which feels odd for a laptop. Ran fast when it worked and didnt have graphic errors.

I don't know if it is the computer or the software, but I've had nothing but trouble. I bought it hoping for excellent video streaming over Zoom. It locked-up the first time I used it in a meeting with 65 people in attendance. The mouse keeps losing bluetooth connection so I have to revert to the touch pad (which I don't care for). Zoom doesn't recognize the imbedded camera so I had to attach a remote camera. I'll probably return it. Way too much $$ for this level of annoyance.

Bad battery life and seemingly poor build quality. Lots of flex in the chassis.

Ive had this laptop for about 6 months and ive had nothing but issues. First, I had to do a full cloud reset recently because the wifi adapter stopped working, and now my bluetooth has stopped working. HP support is bascially useless. The fan noise is also extremely loud. Do yourself a favor and get something else.

I really want to love this laptop. It's a great machine, but it keeps crashing and there are no log messages to help determine why. Every driver has been updated. The BIOS. All of the HP hardware diagnostics pass, but it either crashes while it's sleeping or it just locks up while I'm in the middle of using it. I would not recommend this. Also the colors on the display leave a lot to be desired. If you're doing any creative work with it, plan on an external monitor.

SO when i bought this item it was having audio issues and then graphical issues when i got ot out the box it was a complete waste of my money knowing we need to test before selling things at a high price