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Customer Ratings & Reviews

Your price for this item is $1,574.00
The comparable value price is $1,579.99

Customer reviews

Rating 4.5 out of 5 stars with 256 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-256 of 256 reviews
  • Rated 1 out of 5 stars

    Buy Lenovo. Buy Mac. Anything else sucks/overprice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg it’s packed with HW!!! ….yes but HP sucks at making the glue (firmware/drivers) to make use of that hw. You’re buying a PC that COULD be great, except for all the hp bloatware and custom PCB boards that suck, and licking down the UEFI so you can’t even use it meaningfully.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad graphics card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, my graphics card just wouldn’t play nice with my laptop, so I took it to Geek Squad, but they couldn’t quite fix it. On the bright side, Best Buy totally nailed it by helping me find a new computer to buy! And the return was a breeze with the old laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Omen is not a good choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son as it was on sale and competitively priced with other laptops he could use for school. Unfortunately, the computer failed to boot up after about a week of light use. BestBuy customer service was great and they gave us a full return. I didn't realize it was an HP product, or I wouldn't have purchased it. My more computer literate friends had warned me away from their products as what they produce is mostly disposable and not serviceable. Will not be purchasing any HP products again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had it to do over, I would not buy this laptop. It has good features but the touch pad is crap. I frequently have to hit enter 3-5 times to get it to register

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer came broken and now im having to get it repaired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience with BestBuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ASUS FIG 16. First time opening it it had a screen issue. Then I returned it and got this. There is no hole to PLUG THE CHARGER IN??? HOW IS THIS EVEN POSSIBLE on a laptop. This is ridiculous they are theives. This is the worst place to buy a laptop.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Thank you for taking the time to provide your feedback, Salima. We understand this can be frustrating, and it’s easy to miss a feature during initial setup. For this product, the charge port is located on the back side of the unit. For additional context, please refer to Page 6 in the User Guide, which can be found at support.hp.com or in the HP Documentation app, which is accessible from the Windows Start menu. If you need further help, please contact us directly at support.hp.com, where we are available and happy to assist. HP

  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked great for about 2 weeks and then wouldn’t stop turning off on its own and restarting. Will be returning it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi ComputerGuru, we’re sorry to hear the product didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t work as intended. Although you may have already returned the item, our support team is always available should you need assistance in the future. Feel free to visit support.hp.com for help with troubleshooting, repairs, or product guidance. HP

  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I highly recommend this labor. It's high speed and great for gaming. I love the graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for my first year in college and so fsr its been nothing but over the top, im sure ill max it out come junior year but for engineering majors id highly recommend this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Omen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good performance and well balanced hardware for this price range. Able to play all modern games without major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omen Laptop for College

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very well so far, fast and overall good quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp omen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop overall isnt too big or flashy for college and its really quiet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Shelf Omen!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal damage and great performance, just some small smears from previous owner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic needs met

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it was intended to do. Not extreme jsut basic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but not upgradeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Omen intending on throwing in a 4TB NVME to increase the storage sine it comes with 1 1TB NVME. There is a 2nd NVME sloe but it only supports 2230 NVME and not the more common 2280 form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guy gave a 1 star review said there wasnt a charging port needs to be in a mental health facility or already is in one. with the discount this is the cheapest 8/9 series processor 32gb ddr5 on the market anywhere in the world. without discount its about the same as any other brand. 1279vs1579.

    I would recommend this to a friend