Customer Ratings & Reviews

Great Laptop. Has a chance to boot loop requiring repair, but extremely rare for it to happen.

expensive; for the price you can get a more powerful laptop

I’ve enjoyed using this so far I have no problems using it as a graphic design student

Customer service in identifying and acquiring laptop was extremely helpful.

it's not as portable, but gaming quality is satisfying for this price

Pretty decent laptop for gaming purposes. We got this on sales and it was a great value.

great power. I had a Lenovo last time and although the same screen size, the computer seemed smaller than this one.

Great laptop! Super fast and smooth can do work and game. Played COD, Warzone, Doom Dark Ages.

ABsolutely horrible - omen laptop is *supposed* to be high quality with large capacity & abilities to handle AI work, etc. I've barely had it 2 months & have had TONS of problems with it, from black screens, flashing screens, burning smell, inability to play video recordings, locking requiring hard reboot, too many needed updates to count, cursor jumping, internet connectivity issues.... I have *dealt* with customer service too many times over too many hours and too many weeks and find that many of their agents are horrible!!!! The call-in process is terribly flawed with horrendous hold music I've had to listen to, at times for more than half-an-hour just to get an agent, with disconnect issues requiring me to call back & listen to hold music AGAIN. And, even when dealing with agents, often they are (probably intentionally) obtuse, requiring me to re-ask the same questions so many times, I can't help but get frustrated with them; or are patronizing and treat me like an idiot, while failing to give me the information I need. I've attempted dealing with supervisors with mixed results. I've had to re-install the operating system (after, may I add, many dealings with agents giving me incorrect or partial information) and still the issues are not all solved. I have additionally spent more than $100 on devices to try to help this stupid laptop's perfomance, and, considering the $1500 price tag on this device 2 months ago, that is ridiculous, in my opinion. I would recommend to EVERYBODY: DO NOT BUY HP DEVICES, DO NOT DEAL WITH THEM AS A COMPANY. IT'S SIMPLY NOT WORTH THE TIME AND FRUSTRATION.

Good laptop so far, I use it for data science staff

Good good gaming laptop for all types of games..5 stars for me

Exceeded expectations. Over all quality is great, glad i bought a cooling fan to have under as it does get very hot quickly.

The computer works so fast and the graphics are what I needed and more. I use it for my architecture job so the RAM makes my life easier.

In very good condition. Both Charger and the laptop set up in general were easy and efficient.

It is a burna option, games run very well and have excellent graphics. If the battery does not last long, it must be connected when it is played.

Best bang for your buck. Got it on sale and open box excellent condition. Well worth it.

I'm giving a 4 stars because I heard great things, but I got this aas a christmas present for my son.

Son is able to run all of the engineering and modeling software for his college classes without any hardware related issues.

Great starter gaming laptop for any type of work for a decent price.

I really want to love this laptop. It's a great machine, but it keeps crashing and there are no log messages to help determine why. Every driver has been updated. The BIOS. All of the HP hardware diagnostics pass, but it either crashes while it's sleeping or it just locks up while I'm in the middle of using it. I would not recommend this. Also the colors on the display leave a lot to be desired. If you're doing any creative work with it, plan on an external monitor.