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Customer Ratings & Reviews

$1,499.99
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Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 449 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. More than I wanted to spend but it's exactly what I needed. Very powerful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale expecting it to be good for the price with the specs and offers. We very disappointed with performance and quality. Returned after one week of use. Battery life is nonexistent. Computer crashed multiple times doing basic tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, when plugged in it can run the newest games easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money especially considering the price. But the battery life is pretty bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liquid cooling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooling works really well I've loved every minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Bought it as a gift and the receiver loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't decide if my settings are bad on some of my games or if the graphics card is just glitchy/faulty. I had to turn off the hardware acceleration in discord and that helped (nothing has frozen or blue screened since then again), but I still end up with glitchy YouTube or Google docs. On the other hand, it runs speech pulse (heavy graphic card intensive speech to text program) well. It hasn't gotten super hot yet, I do use it with a cooling fan lap desk. But the screen flickers and freezes are a major let down on a laptop in this price point on what I regard as simple applications. I have updated all drivers multiple times in a quest to fix it, but nothing has helped, even turning all hardware acceleration off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah. What a frickin computer man! Buyin another for my son for his bday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it would recommend it love it would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is decent, plays the few games i do play with out an issue, so far its been pretty flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is wonderful! Can run everything on high. Bought this open box in excellent condition. It was certainly not in excellent condition. Had food residue on top and finger prints all over the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience for the price point and good video quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok . good price in relation to quality . …………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her new computer. Exactly what she needs for school and her career.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Omen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent …. Very good ….recommended ..the best…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mhoward

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good but having trouble installing some apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features are amazing, good for university

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size, quality, easy to follow directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the omen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gaming pc works good with games and virtual games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plagued With Issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for about 6 months and ive had nothing but issues. First, I had to do a full cloud reset recently because the wifi adapter stopped working, and now my bluetooth has stopped working. HP support is bascially useless. The fan noise is also extremely loud. Do yourself a favor and get something else.

    No, I would not recommend this to a friend