Customer Ratings & Reviews

Great starter gaming laptop for any type of work for a decent price.

Best value for money especially considering the price. But the battery life is pretty bad

Works like a dream, when plugged in it can run the newest games easily.

I can't decide if my settings are bad on some of my games or if the graphics card is just glitchy/faulty. I had to turn off the hardware acceleration in discord and that helped (nothing has frozen or blue screened since then again), but I still end up with glitchy YouTube or Google docs. On the other hand, it runs speech pulse (heavy graphic card intensive speech to text program) well. It hasn't gotten super hot yet, I do use it with a cooling fan lap desk. But the screen flickers and freezes are a major let down on a laptop in this price point on what I regard as simple applications. I have updated all drivers multiple times in a quest to fix it, but nothing has helped, even turning all hardware acceleration off.

Very good. Bought it as a gift and the receiver loves it

Battery life is decent, plays the few games i do play with out an issue, so far its been pretty flawless

Oh yeah. What a frickin computer man! Buyin another for my son for his bday!

I bought this computer on the strength that the sales person knew what they were talking about got at home. I specifically asked for the time and it would die within a couple of hours like two or three hours. It’s supposed to be like a six hour computer.

love it would recommend it love it would recommend it

My sister loves her new computer. Exactly what she needs for school and her career.

Great gaming experience for the price point and good video quality

Customer service was great very knowledgeable and helpful

Ok . good price in relation to quality . …………………..

Excellent …. Very good ….recommended ..the best…..

good gaming pc works good with games and virtual games

Seems good but having trouble installing some apps.

Like the size, quality, easy to follow directions.

So, my graphics card just wouldn’t play nice with my laptop, so I took it to Geek Squad, but they couldn’t quite fix it. On the bright side, Best Buy totally nailed it by helping me find a new computer to buy! And the return was a breeze with the old laptop.

The laptop is pretty good.The battery, on the other hand does not hold any power.I have to keep the plug on the computer if I remove it.It shuts off so I gotta take it to the geek squad

Ive had this laptop for about 6 months and ive had nothing but issues. First, I had to do a full cloud reset recently because the wifi adapter stopped working, and now my bluetooth has stopped working. HP support is bascially useless. The fan noise is also extremely loud. Do yourself a favor and get something else.