Customer Ratings & Reviews
- Model:
- 16-ap0053dx/BP1Q1UA#ABA
- |
- SKU:
- 6626057
Customer reviews
Rating 4.5 out of 5 stars with 248 reviews
(248 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the overall performance and processor speed of the 16" 2K 144Hz Gaming Laptop, appreciating its design, portability, and power. However, some customers have expressed concerns about the battery life, fan noise, and heat dissipation. A few customers also noted the weight of the laptop.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming experience for the price point and good video quality
I would recommend this to a friendRated 5 out of 5 stars
Amazing laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is decent, plays the few games i do play with out an issue, so far its been pretty flawless
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Battery dead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is pretty good.The battery, on the other hand does not hold any power.I have to keep the plug on the computer if I remove it.It shuts off so I gotta take it to the geek squad
I would recommend this to a friend Rated 5 out of 5 stars
School
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loves her new computer. Exactly what she needs for school and her career.
I would recommend this to a friendRated 5 out of 5 stars
Hp Omen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent …. Very good ….recommended ..the best…..
I would recommend this to a friendRated 3 out of 5 stars
No title needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small ssf form . Hp didnt show what soze before. Pirchase even with 30.different version of same model
No, I would not recommend this to a friendRated 5 out of 5 stars
Features are amazing, good for university
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the size, quality, easy to follow directions.
I would recommend this to a friendRated 5 out of 5 stars
the omen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good gaming pc works good with games and virtual games
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Square
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s… very square which feels odd for a laptop. Ran fast when it worked and didnt have graphic errors.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Bad battery life and build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery life and seemingly poor build quality. Lots of flex in the chassis.
No, I would not recommend this to a friend Rated 1 out of 5 stars
High Expectation - Low Reality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it is the computer or the software, but I've had nothing but trouble. I bought it hoping for excellent video streaming over Zoom. It locked-up the first time I used it in a meeting with 65 people in attendance. The mouse keeps losing bluetooth connection so I have to revert to the touch pad (which I don't care for). Zoom doesn't recognize the imbedded camera so I had to attach a remote camera. I'll probably return it. Way too much $$ for this level of annoyance.
No, I would not recommend this to a friendRated 1 out of 5 stars
I want to love it, but I should have returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this laptop. It's a great machine, but it keeps crashing and there are no log messages to help determine why. Every driver has been updated. The BIOS. All of the HP hardware diagnostics pass, but it either crashes while it's sleeping or it just locks up while I'm in the middle of using it. I would not recommend this. Also the colors on the display leave a lot to be desired. If you're doing any creative work with it, plan on an external monitor.
No, I would not recommend this to a friendRated 2 out of 5 stars
ITEMS HAVING ISSUES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SO when i bought this item it was having audio issues and then graphical issues when i got ot out the box it was a complete waste of my money knowing we need to test before selling things at a high price
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy Lenovo. Buy Mac. Anything else sucks/overprice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg it’s packed with HW!!! ….yes but HP sucks at making the glue (firmware/drivers) to make use of that hw. You’re buying a PC that COULD be great, except for all the hp bloatware and custom PCB boards that suck, and licking down the UEFI so you can’t even use it meaningfully.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad graphics card
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, my graphics card just wouldn’t play nice with my laptop, so I took it to Geek Squad, but they couldn’t quite fix it. On the bright side, Best Buy totally nailed it by helping me find a new computer to buy! And the return was a breeze with the old laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP Omen is not a good choice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son as it was on sale and competitively priced with other laptops he could use for school. Unfortunately, the computer failed to boot up after about a week of light use. BestBuy customer service was great and they gave us a full return. I didn't realize it was an HP product, or I wouldn't have purchased it. My more computer literate friends had warned me away from their products as what they produce is mostly disposable and not serviceable. Will not be purchasing any HP products again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had it to do over, I would not buy this laptop. It has good features but the touch pad is crap. I frequently have to hit enter 3-5 times to get it to register
No, I would not recommend this to a friendRated 2 out of 5 stars
Confused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer came broken and now im having to get it repaired
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst experience with BestBuy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ASUS FIG 16. First time opening it it had a screen issue. Then I returned it and got this. There is no hole to PLUG THE CHARGER IN??? HOW IS THIS EVEN POSSIBLE on a laptop. This is ridiculous they are theives. This is the worst place to buy a laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Thank you for taking the time to provide your feedback, Salima. We understand this can be frustrating, and it’s easy to miss a feature during initial setup. For this product, the charge port is located on the back side of the unit. For additional context, please refer to Page 6 in the User Guide, which can be found at support.hp.com or in the HP Documentation app, which is accessible from the Windows Start menu. If you need further help, please contact us directly at support.hp.com, where we are available and happy to assist.
Rated 1 out of 5 stars
Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop worked great for about 2 weeks and then wouldn’t stop turning off on its own and restarting. Will be returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi ComputerGuru, we’re sorry to hear the product didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t work as intended. Although you may have already returned the item, our support team is always available should you need assistance in the future. Feel free to visit support.hp.com for help with troubleshooting, repairs, or product guidance.




















