Customers regard the 25L Gaming Desktop's performance and graphics capabilities very favorably, with many citing smooth gameplay and impressive visuals. However, some users expressed concerns about the RAM capacity and cooling system, suggesting potential upgrades might be necessary for optimal performance and quieter operation. The ease of setup was also frequently praised. A few customers mentioned issues with the fans and the included RAM.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 145 reviews
Pros mentioned:
Performance
Rated 4 out of 5 stars
PC GAMING
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great PC system still is holding up after two years never had any problems with it til Lithia day and I will continue using it until I’m able to buy a more expensive one.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Desktop Gaming Computer
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Omens provide hand built quality at a much more affordable price and with a warranty 2nd to none not that I have ever needed it. I used to like building then myself until I bought one of these
I would recommend this to a friend
Pros mentioned:
Graphics
Rated 4 out of 5 stars
HP omen 25L
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good starter gaming pc runs smooth and has good graphics also easily customizable can add on better graphics card nvidia etc.
Overall great purchase
I would recommend this to a friend
Pros mentioned:
Graphics, Speed
Rated 5 out of 5 stars
Omen- Brainiac
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing speed. Great looking. Love the gaming. What a great value. 8 core box.
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this product for awhile now and im very happy with it. I would recommend to anyone getting into pc gaming!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Fast Omen Desktop
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Omen desk top has lived up to its reputation. I am very happy with the power, speed, easy use, and very fast
I would recommend this to a friend
Cons mentioned:
Cooling, Ram
Rated 2 out of 5 stars
For desktop, beginners, home office or new to VR.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Buy for a kid not adult. I find this graphics card is minimally useful. I play VR and I have a hard time getting decent graphics. I have had to reinstall windows multiple times. Its tried to over heat. The fans do not cool down the computer very well. I do monitor it when playing PCVR on Steam. Its slowing down. I added fans that the staff looked on the computer for because they had no idea and they are too big. 1 is usable but they didn't help the situation so I removed it. I added full memory and It hasn't improved the computer. The Staff again sold me the wrong memory. I am at fault here as well as I didn't check. It was too late to return when I noticed. So, I had to buy the right ones on top of the mistaken cards. May I add that the Staff has no real idea or minimal right answers when it comes to VR or computers. Buy only as a gaming or beginner VR player. The backup rest USB I made didn't work and I had to download from the Microsoft website. The Manager of the store did help me and was very nice but couldn't take back the cards. Very expensive mistake. I have always had HP. I am disappointed in this computer.
No, I would not recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Cooling
Rated 4 out of 5 stars
Good computer, just runs a little hot....
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this a few weeks now, and found that it's pretty good computer, Windows 11 seems to be good as well, the computer itself seems to be pretty fast. I have 3 open slots for more ram, although I've heard that you must buy it from HP or it won't run at the advertised speed. It comes with a 500 gb onboard ssd and a 1tb 3.5 in mechanical drive. There is one extra hd compartment, with cables just waiting there to be used. I installed a 2tb WB blue ssd there. My one COMPLAINT: as with all "gaming" computers around this price point, it runs pretty hot. I've already installed an additional 120mm fan in the top of the case., which helps, and I'm thinking of adding an intake fan on the bottom of the case.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
No regrets
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an impulse tax refund purchase and I don’t regret it for a second. It’s not top of the line but it’s a very good computer for my needs and the price.
I would recommend this to a friend
Rated 4 out of 5 stars
Not bad for those new to PC gaming
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After doing a ton of research on gaming PC's over the last year or so and purchasing another HP Omen from Best Buy (same product just the graphics card being a regular 2060) and having some major issues with it, this product is a breath of fresh air and great gaming computer for people especially those who are new to pc gaming experience and don't want to spend $2000 on a gaming pc.
To note: I bought this PC as a replacement from the 25L Gaming Desktop i7 NVIDA GEFORCE RTX 2060 - 512 SSD, 1 TB HDD listed on best buy which I had hardware defective issues with upon the first few days of owning it.
Pros:
- The SSD and the HDD, 512 GB of SSD is awesome and the additional 1 TB HDD is even better for storage and makes me feel comfortable that I have enough space for everything when doing photo editing and gaming.
- Pairing your wireless headphones/Bluetooth headphones. I was able to pair both my PS5 Headphones and my AirPod Pros with ease. The easiness of the partibility with headphones with great sound to have you immersed in the game
- Ease of use with the OMEN Gaming Hub application and color changing lights. Its much easier that other software systems to alter RGB lighting on your products.
- You can easily upgrade the RAM and the fans. More discussed in the con's section but that being said, if you're willing to put in a little work (which isnt hard and YouTube is your friend) You can also find more specs on the HP website too for product information such as motherboard, RAM, etc and upgradability. You can also add an additional fan to the top of the PC as well. I
- It comes with a keyboard and mouse but I would recommend upgrading those if you're playing any games that require fast past movement like COD - see more in CONS.
- It already comes with the latest version of Windows (Windows 11) and so far I've had no issues with this PC in terms of software and everything seems to be running really smoothly. Windows 11 is very organized compared to Windows 10 and I haven't seen much issue as far as software is concerned. Kudos to Microsoft thus far.
- The graphics card is awesome with the gameplay and I really feel immersed in the games. I've had no ghosting or lag on any games that I've played. I do have it paired with Alienware AW2521HF 24.5 Monitor with IPS. I would say that you can easily run at least 144fps on majority of your games (depending on game and your internet etc) and overclock it probably push it beyond that. You definitely don't need a 4K monitor with this but I would recommend to make your graphics smooth by getting a gaming monitor with with IPS and GSync Combability for this Intel.
Cons:
- This PC doesn't come with any monitor cables (HDMI or DisplayPort), at least my computer didn't. Be warned you are going to need to purchase an HDMI or DisplayPort cord or have one already handy. It only comes with a Power Adapter. Also, for those who are curious, as it should list on the website, it doesn't come with a monitor. This is just a gaming PC with keyboard and mouse. This is NOT an All in One.
- As mentioned, the keyboard and mouse. Not ideal for gaming but it gets the job done until you can purchase your own stuff. I would recommend going out and at least purchasing a decent mouse for the gaming you're planning on doing.
- The amount of RAM it comes with. As mentioned above, you can easily upgrade this as it has three additional slots of RAM (total of four) and supports the following-
Four DDR4 UDIMM (288-pin) sockets
Supports PC4-23400 (DDR4-2933)
Supports 4 GB, 8 GB, and 16 GB DDR4 UDIMMs
Supports up to 4 GB on 32-bit systems.
However when I instantly received the PC, it came with almost 40% of the single RAM already full because of all the Microsoft applications and random other appts that are preinstalled on the PC which I ended having to sort through and uninstall. 16 GB of RAM just isn't enough and its extremely hard right now to find any RAMs right now that aren't overpriced or out of stock.
It comes with a single Hyper X Fury DDR4 288 Pinn 16 GB - now taken over by Kingston Fury, however, if you are OCD like me and want matching things for your PC, it may be difficult. If you don't care about mismatching names or whatever it may be, this may be a breeze for you to find without issues or if you plan on replacing the RAM it already comes with entirely. On this issue, you're definitely going to have to upgrade the RAM which I mentioned above is easy to do and delete some of those unwanted apps.
- In terms of power wattage, per NVADIA website, it states that the graphics card 2060 Super needs a minimum of 550 W of power in order to be effective. The specifications on Best Buy website only have this "Power Supply Maximum Wattage 500 watts". I cross confirmed with this with HP's website and HP only built this PC for a max of 500 W. Little concerning to say the least but to be fair I haven't seen any massive issues with this yet but may be a concern for some users. In my opinion? HP definitely dropped the ball on this and should've mass produced this at 550 W to match the graphics card it put in to this PC
-Cooling. Cooling isn't HP's strong suit overall as you will read on a ton of online reviews of this PC or any HP Omen Desktops in general (I cant speak for laptops). There are little tweaks that you can do to fix this besides upgrading the fans which you can YouTube which make a huge difference but ultimately if you want cooling, you're going to have to add additional fans or upgrade them and make little tweaks to your PC's maximum performance output. - Little bit of a PRO, you can monitor all this cooling under the HP Omen Gaming Hub.
- PS5 Controller Connect - for whatever reason, and maybe its just me, I am having serious issues using the PS5 controller on some of the games, not all of them. The controls tend to not capture in my games and disconnect for whatever reason. It may not be a PC issue but the game issue as a whole but trying to connect the PS5 controller in general was a little bit of a pain for me. Granted, it may work better on an Xbox Controller but I can't comment on that.
Overall, given the price this is a great gaming PC for the money especially if you're starting out new to playing games on a PC vs a console. I truly love this PC and plan on upgrading it as I can However, reviewing list of my opinions on the pros and cons, you should make the choice that works best for you. Happy Gaming!
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Cooling, Ram
Rated 5 out of 5 stars
Great Mid-Tier Pre-Built PC
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this PC instead of upgrading my Xbox One to the Series X, and it has performed better than I expected, Very easy to use, set up, and customize. It is very nice to run games on ultra while still getting good frames.
Pros -
-Clean, minimalist case, easy to open
-Great build quality
-Great Price
-Omen app allows LED customization, as well as vital readouts like GPU and CPU temps and RAM usage
Cons-
1 Ram Stick
Cooling not bad for most uses, but worth looking into an upgrade
Great for casual gamer
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good starter PC
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using since December 2021 reviewing September 2023, the description is wrong with it having 2 m.2 slots but besides that the PC is going strong, upgraded the storage and added some fans which was an easy thing to do. Had it stock for about 4/5 months then started to upgrade Ram/storage as long as you keep it clean and dust it then you'll have no issues. Runs games perfectly COD, fortnite only stutters occasionally during Ready or Not at the beginning of a game
I would recommend this to a friend
Cons mentioned:
Ram
Rated 3 out of 5 stars
This is an overpriced PC
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I bought this back in 2022 as my first pc. It has been good and not good at the same time. What I don’t understand is why this is a $1,600 essentially when it’s a 20 series and you can get a 4070 super pc for around the same amount. When I first bought this pc I was not knowledgeable about PCs what so ever, and
now I feel like I’ve been robbed in a way.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Great buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price it is a really good mid range computer for gaming and other computer needs
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Cooling
Rated 4 out of 5 stars
Works great, terrible stock cooling.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Switched from a four year old Alienware Aurora. Pleasantly surprised with it's performance. I did have to change all the fans out and add liquid cooling to the CPU. The stock cooling is almost dangerous in this thing. Just put that additional 100 bucks expense in calculation for this model when cross shopping.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
No second m2 slot
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Description says it has 2 m2 slots but when i bought another m2 ssd to put i was told by geek squad it only has one m2 slot. Other than that it Performs quite well.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Awesome pc
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome pc runs games like a beast I have had zero complaints so far.
I would recommend this to a friend
Pros mentioned:
Graphics, Price
Rated 4 out of 5 stars
Good desktop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup. Graphics are very good. Price was right. Has the power and speed i wanted. Looks good
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted a ps5 and couldn’t get one so I bought this instead now I have steam on it and haven’t turned my PlayStation on in a year and don’t even care if I get a ps5 this pc is awesome
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Good PC
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used this PC for about 2 years now and have never had any complaints for the games I play. Things like Apex Legends and Halo the master chief collection.