Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,274.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the 25L Gaming Desktop's performance and graphics capabilities very favorably, with many citing smooth gameplay and impressive visuals. However, some users expressed concerns about the RAM capacity and cooling system, suggesting potential upgrades might be necessary for optimal performance and quieter operation. The ease of setup was also frequently praised. A few customers mentioned issues with the fans and the included RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 145 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Omen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is one of the Best I've ever used!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is not only fun to have lit up, it works great for what I am using it for. I didn't buy it for gaming, but it's quick to respond to my software that gets heavily used (which also taxed the system on my old PC).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but overheats

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d rate higher stars but the whole process was a hassle. I ordered a specific pc that had a 3070 in it. The gpu was fried so I had to return it same day. They didn’t have another in stock so I got stuck with this one. It overheats so I can’t really game hard on it. And for the price it’s not really worth it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Happy but not.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speed of responsiveness of the machine, but was horrified that it didn't have a DVD/CD drive and was forced to purchase an external one. I back-up my writing on CD's peroidically and am deeply disturbed with having no choice, when having to consider pricing. I don't feel like I got a good deal. A friend told me he specially ordered his, to get the features we both felt were important.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad reviews-Thermal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never opened the package. I read the reviews after I purchased this computer, and I really decided I could find a better one. Many of the reviews I read indicated thermal problems and recommended additional purchase of extra fans. Decided to look further and read the reviews first before buying. I also did not realize it was an HP, would have rather had a gaming company like MSI as the manufacturer, decided to try it only because of recommendation of Best Buy employee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned unopen - nothing wrong with purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In fairness and honesty, I gave this four stars as every Omen brand I've researched has had good reviews. That said, I purchased this computer, thought on it overnight, then returned it unopened to Best Buy. Just wanted a better GPU. Best Buy was more than accompdating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to my granddaughter, who received device as gift, it's wonderful. Has the features she wanted and her computer user group endorse it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent system with unneeded extras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with some bloatware, which caused problems upon login. Safe mode works fine. Hardware and looks are decent and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old son loves it. He was complaining about his other Lenovo computer being “lagging”. Good price for a beginners gaming PC

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer but the fans are super loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month with this and I love it, really good.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 3 out of 5 stars

    Gaming pc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 2 fans i returned for the 30l with 3 fans....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pc for a pre built runs great quite doesn’t over heat graphics and intel core are top notch for being i7 and rtx 2070 runs all games ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over Priced

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needled a CAD design station quickly so grabbed this pc. Its performing fine but its last years tech at today's prices. Not a great value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer for awesome price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy open boxed items from Best Buy and get great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pc works very smoothly only thing that could be better is the cooling fans but overall an amazing pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1660 Super Oman

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price point! Looks great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack Manning He is a great employee; Best Buy is very fortunate to have him. He did a great job for me he answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys his new gaming computer. He is pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice product, I really love it, nice nice

    I would recommend this to a friend