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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 25L Gaming Desktop's impressive performance and smooth gameplay, making it a great option for playing the latest games. They also praise its sleek, modern design and quiet operation. Positive feedback highlights the ample RAM and storage, along with the ease of setup and excellent price-to-performance ratio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-332 of 332 reviews
  • Rated 1 out of 5 stars

    Randomly freezes, forcing you to restart your pc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs, however it often randomly freezes, the only fix for this is to restart your pc. Happens like once or twice a day, especially during the worst possible times. Definitely not worth the price with it doing that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt come with powercord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend over 1k on something there better be a powercord in the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant freezing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor ram quality leads to freezing after a few minutes, and this had happened after multiple windows reinstalls and on two separate orders for the pc, very disappointing, unable to run games. Hp is not the brand you should go with unless you absolutely have to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hung/Frozen During Setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get through the setup on this machine. It kept freezing and becoming unresponsive. Was incredibly slow even when moving the mouse. Gorgeous machine and very quiet when on, but ultimately a brick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reconsider buying this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t worked right since I got it. Freezes up and won’t work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst PC ever purchased in July 24 and had to send it back for repair twice now due to freezing and blue screens. Still working with HP to provide a refund for this HP Omen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    be careful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with the graphics card since it arrived, if I'm not mistaken. The screen turns off and the PC stays on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Worth the purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my old computer had broken (turns out I bent my CPU pins while putting on new thermal paste). I went into Best Buy to have their GeekSquad look at it. They ended up having to send it out, and I found this PC. It was almost identical to my old one, spec wise. So I bought it, and I haven't had a single issue, other than Windows 11 being Windows 11. It's able to run all my games, plus my Valve Index without an issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I recommend buying on sale and not full price. The software to control the internal RGB lights has issues with saving and doesn’t work properly, otherwise this would be 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for 3D design models

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for 3D modeling using AutoCAD Inventor or Solidworks. I use it for creating models for a 3D printer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    gaming computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and ready to go. Much faster than our old one and very responsive for the games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if you want hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great if you want hp and dont mind spending a bit more

    I would recommend this to a friend
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