Customer Ratings & Reviews

Great performance, just what we needed to replace older PC

Great build quality and value for the features. Not the least expensive, but worth it.

This was my second order, first order i received a joystick instead of laptop just glad return process was quick and easy

Good performance for the price. By the same token, I would have expected that, for the price, the memory or storage would be UPGRADABLE, which is not. Soldered memory at this price is a turnoff, though many don't ever want to upgrade.

So far it has been a good laptop! I use it mostly for college and have not truly had the opportunity yet to use all the features that it came with. The graphics are very nice.

The best laptop you can buy someone they will love it absolutely perfect size and power

Everything is good I was worry about temperature which it doesn’t get higher than 70 c in COD.

The PC is not as powerful as I would have liked it’s struggling to keep up with modern day games when it’s a new model, also wish bestbuy return policy was longer I have had it for a month wish I could have swapped this out for another laptop

Best gaming pc ive ever had. It stays cool while playing any game.

Does the job well bit lagging here and there but nothing that’s like a complete problem

Full of bloatware! From the moment I booted it up until I eventually deleted the OMEN bloatware, the system would hang and freeze up. Runs fine without the add-ons now, but someone without a minimal amount of computer knowledge would have to return it. Beyond annoying! Battery life is abysmal!!! I can't do a conference call for 2 hours and it dies on me. Absolutely ridiculous for a new laptop. Turned down my video settings and it doesn't matter. If the plug in on an airplane isn't working, this laptop is nothing more than an overpriced brick. Touch pad is very sensitive and accidentally activates when typing. Also, the spacing isn't very good for the right and left click buttons (they are hidden) on the pad. Not intuitive and often takes a couple of clicks to get it right. The picture quality is outstanding. Everything else runs fine. Overall, this laptop is at best "pedestrian." Based on the above problems, I would not purchase this again.

Great laptop. Perfect for construction science major.

Got it for my son, that is going on his first year of college. I couldn’t go wrong on this purchased.

DO NOT BUY. First time buying outside of Dell and it was a huge mistake. Worst new com*uter. That's right my * button sto**ed working after only about a month of use. This thing is loud constantly whirring and is not meant to be on all day. I bought this as a way to get around my work machine frying and it's absolutely garbage.

Small and lightweight but still packs a punch in the power department.

Laptop and Services was very good and at store they supported us like anything.

This is easily one of the best laptops I’ve owned, and it is the first one in a long time that makes me feel like I can stop shopping and just use it. The balance this machine strikes is the real win. It is powerful enough to game for the titles I play and handle heavier tasks thanks to the dedicated RTX GPU, but it does not feel like a bulky gaming laptop. It is portable, premium, and the design is clean enough that it works just as well for work and school as it does for gaming. The 3K OLED display is outstanding. It is sharp, smooth, and bright. Text looks crisp, videos look incredible, and games are extremely immersive. The 120Hz refresh rate feels like the perfect match for this laptop. It looks and feels modern without being overkill. Performance has been excellent. Everything feels fast and responsive, and the laptop has handled everything I have thrown at it. Thermals and fan behavior have also been better than I expected for a thin 14 inch laptop with real gaming power. What I appreciate most is that it fits perfectly into my HP OMEN setup and ecosystem. It feels like it belongs alongside my OMEN desktop instead of being a separate, unrelated device. Overall, it is a premium and capable laptop that finally feels like a keeper. I'm getting 8-10 hours with light use/tasks off charger. There are other brands that make laptops with the same spec's cheaper, but I'm perfectly content with HP's OMEN line.

Let's start off and say I was really hoping this would be a great deal...It wasn't. The price for the specs was good if not great on sale. There was no major fan noise except during Windows set up. For single games without a docking station it should work fine. For the bad: (this machine..yours's may be different) -The system doesn't work very well with a HP TB Dock. Sevier delays and stagger on all monitors -Multi Monitor doesn't work. The Graphic card maxes out at 100% and the CPU at 70-90% -HP Support sucks..that's the bottom line. I could right a book about how bad their troubleshooting is but I'm sure there would be kick back..so lets say over 100 Hours of working with the trouble desk and the unit bricked. -The unit now just comes up with the window start up screen. -An old MSI Laptop that was going to be replaced can do better than this one. I suggest ASUS or Razer. I am disappointed with the results but the return at best buy wasn't an issue.

Bad battery life, laptop is great for gaming but that’s it

I'm writing this review to get a chance of 400 usd :)