Customer Ratings & Reviews
- Model:
- 1AS89A#B1H
- SKU:
- 6280706
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Sprocket Portable Printer's excellent print quality and ease of use. Its compact size and reasonable price are also frequently praised, with many appreciating the convenience of printing directly from their smartphones. While some users experienced minor difficulties with the app, the overall user experience is largely positive.
This summary was generated by AI based on customer reviews.
Quality of picture not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good gift for 15-17 years old but me personally, it’s a no
No, I would not recommend this to a friendBroke after one week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after one week.. was a Christmas present for my daughter
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jody,
I'm terribly sorry that your daughter's printer stopped working after only a week! This is by no means the experience we intended to provide, so I want to make sure we make this right for you both.
HP printers generally have a 1-year warranty from their date of purchase that covers incidents like this, so I'd recommend contacting us for support. We'd be more than happy to work with you to resolve this and arrange for a replacement. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process a bit, you can gather this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
If you'd like to verify the status of your warranty before calling, you can do so here: support.hp.com/checkwarranty
We look forward to speaking with you and getting this resolved.
Chelsea
HP Care
hp.com/support