Customer Ratings & Reviews
- Model:
- 1AS91A#B1H
- SKU:
- 6287619
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Sprocket Portable Printer's excellent print quality and ease of use. Its compact size and reasonable price are also frequently praised, with many appreciating the convenience of printing directly from their smartphones. While some users experienced minor difficulties with the app, the overall user experience is largely positive.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift, neices loved the gift. Wish there was more appealing colors.
I would recommend this to a friendPhoto
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a teenager, to take pictures of their friends
I would recommend this to a friendCute idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a cute idea for a mini photo printer but the quality of the pictures isn’t there. The quality of the machine is fine. If they could just improve picture quality it would be a really fun thing.
I would recommend this to a friendPortable Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how you can edit your pictures and add stickers/frames etc on them. Downside to the printer is that some of the pictures come out grainy looking.
I would recommend this to a friendCute little pictures
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute picture printer, not the best quality, but it still works! You can also decorate them!
I would recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets hot and won't print in order to cool down when you do about 5 pictures within a few minutes.
No, I would not recommend this to a friendOk, I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t been able to use it because I have to get ear phones for it, I think
I would recommend this to a friendaverage at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as vibrant as it should be and the color pictures are not so great
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a neat idea in theory but picture quality is lacking.
No, I would not recommend this to a friendPicture quality is blurry.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pictures come out blurry, but it does what it is supposed to.
No, I would not recommend this to a friendGood for short term
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The App needs to be updated it is very slow on ios devices.
I would recommend this to a friendbought for grandaughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as Christmas gift. the sprocket did not work. they will have to return it to store
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your Sprocket printer would not work as it should, and I’m sorry to hear that you plan to return it. Your experience sounds quite frustrating indeed, especially considering you bought it as a gift. So let’s see whether I can offer some suggestions that might help.
First, this document addresses Sprocket printers that do not connect or print:
- support.hp.com/us-en/document/c05937610
Next, you can find a number of troubleshooting guides, user manuals, tutorials and other materials on the Sprocket here:
- support.hp.com/us-en/product/hp-sprocket-200-printer-series/21625473/model/21625472
If still need assistance, or if you have questions or concerns, please reach out to us directly for support. You can get in touch with us via your preferred method at this link: hp.com/contactHP
On a related note, I'll mention that HP printers also have a one-year warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print quality
Nice little camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use and prints nicely, would recommend
I would recommend this to a friend Streaky prints
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really upset about the quality of the photos. The first couple of times the stickers were great. The the streaks started. I exchanged it for another and low and behold, the same thing happened. If you purchase this, PLEASE buy the warranty.
No, I would not recommend this to a friendNever use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for a week or so. Now it never gets used.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is awesome, the print quality is horrible. I bought this in hope of not wasting all the ink/paper from my printer, but really wish I could return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Ryan,
I'm so sorry to hear that you're unhappy with the quality of the photos! It's always our intention to provide a quality printing experience all around, so it's disappointing that we didn't quite deliver. I can fully understand your disappointment, so let's see what I can do to help resolve this.
What I'd first recommend for improving print quality is updating your printer's firmware. We're always improving both print and color quality through these updates, so it's always good to stay up-to-date.
The following links will also help guide you through additional print quality improvement tips:
- Print Quality Improvement Guide: support.hp.com/document/c05660842
- How to Print Best-Quality Photos: www.youtube.com/watch?v=MAwFPRbQpvg
If the print quality doesn't get better with these suggestions, please contact us for support. We're always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Marco
HP Care
hp.com/support
Don’t waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas present and spent two days trying to connect it to any of our phones, but it didn’t work. Going to return it to the store today.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry your Sprocket printer would not connect as it should, and I’m sorry to hear that you planned to return it. Your experience sounds quite frustrating indeed. Because we want our customers to have good experiences, if you buy an HP product in the future and encounter a similar issue, here are some suggestions that might help.
First, this document addresses Sprocket printers that do not connect or print:
- support.hp.com/us-en/document/c05937610
Next, you can find a number of troubleshooting guides, user manuals, tutorials and other materials on the Sprocket here:
- support.hp.com/us-en/product/hp-sprocket-200-printer-series/21625473/model/21625472
If ever you consult documents such as these and still need assistance, or if you have questions or concerns about an HP product, please reach out to us directly for support. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Horrible can’t connect to printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried and tried but can’t get our Apple devices to connect to this horrible device. Will be returning. My daughter very bummed that her Xmas gadget doesn’t work
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Patrick,
I'm terribly sorry for the troubles you've experienced with attempting to connect your Apple devices. Despite this experience, I assure you we're always committed to providing reliability with our printers, so I hope you'll allow us an opportunity to stand by that going forward.
One thing I encourage you to try before returning the printer is reaching out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty.
Chelsea
HP Care
hp.com/support
Did not sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync to WiFi n the hp cloth tag sticking out is an eye sore ruins the image of the sprocket
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am sorry to know that you had connectivity issues with our small printer. Let me help you to fix this problem and make you enjoy 100% satisfied.
For connectivity problems in the Sprocket, please follow the steps shown in the next document: support.hp.com/document/c05937610
I hope that the steps mentioned in the document above can make you have an amazing printing experience. We would love that! On the contrary, if the problems persist, do not hesitate contacting us for support at: hp.com/contactHP
Antonio
HP Care
hp.com/support
- Pros mentioned:Size
This is a compact, great printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really a fun printer, picture quality is not bad. Small pics for fun.
I would recommend this to a friend