Customer Ratings & Reviews
- Model:
- 1AS86A#B1H
- |
- SKU:
- 6280705
Customer reviews
Rating 4.6 out of 5 stars with 234 reviews
(234 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Sprocket Portable Printer's excellent print quality and ease of use. Its compact size and reasonable price are also frequently praised, with many appreciating the convenience of printing directly from their smartphones. While some users experienced minor difficulties with the app, the overall user experience is largely positive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift, neices loved the gift. Wish there was more appealing colors.
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer it is perfect for me and my needs.
I would recommend this to a friendRated 4 out of 5 stars
Nice printer. Very clear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer. Very clear picture and easy to use to print
I would recommend this to a friendRated 4 out of 5 stars
Good for fun
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The photo quality is not perfect but it is still nice
No, I would not recommend this to a friendRated 4 out of 5 stars
Gift for my granddaughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift. She loved it! Exactly what she wanted.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was glad to find it on sale for our daughters present
I would recommend this to a friendRated 3 out of 5 stars
Convenient tool but photo quality lacking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides convenience, quality isn't great like in those promotional pictures. Colors are washed out or low quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not love the quality of this printer. My husband loves technology and cameras and the quality of the printed photos is definitely not what we anticipated
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Nicki,
I'm very sorry to hear that the printer's photo quality wasn’t as exceptional as it should’ve been. I can imagine how disappointing this has been for you both, so I'd really like to get everything resolved. Let's see if these suggestions provide some improvements.
First, updating your printer's firmware should help resolve the issue, as we actively work to improve photo and color quality through these updates. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842
Next, you might find taking these steps helpful:
- Disable the Embedded Experience option from within the app (if enabled)
- Always use the Blue Smartsheet with your paper pack
- Apply the Photofix feature by editing the photo and tapping the wand
If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can! You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Rated 2 out of 5 stars
Pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it and it’s as simple and cheap to get a printer for the money. Save yourself the money
No, I would not recommend this to a friendRated 1 out of 5 stars
Sprocket
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer stopped working out of nowhere. Unable to connect or update firmware. Have tried resetting countless time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so good.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was horrible! The printing quality was not good at all. My photos came out with a blue tint.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t connect and I’ve tried everything. Not worth the money. My son is very unhappy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wish that the picture quality was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Photo quality isn't that great. Not worth the money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible prints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for fun printing based my decision off of reviews on multiple cites without reading the troubles. The prints come out completely different colors than the actual photos. A lot darker tones and look like you’ve applied a filter to the photos. After reading ALOT of people having the same issue with no resolution on hp website, I would not recommend this product. Will be returning and purchasing the Canon Ivy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm very sorry to hear that the printer's photo quality wasn’t as exceptional as it should’ve been. I can imagine how disappointing this is, so I'd really like to get everything resolved for you. Let's see if these suggestions provide some improvements.
First, updating your printer's firmware should help resolve the issue, as we actively work to improve photo and color quality through these updates. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842
Next, you might find taking these steps helpful:
- Disable the Embedded Experience option from within the app (if enabled)
- Always use the Blue Smartsheet with your paper pack
- Apply the Photofix feature by editing the photo and tapping the wand
If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can! You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support





