Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4.6 out of 5 stars with 234 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Sprocket Portable Printer's excellent print quality and ease of use. Its compact size and reasonable price are also frequently praised, with many appreciating the convenience of printing directly from their smartphones. While some users experienced minor difficulties with the app, the overall user experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-234 of 234 reviews
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift, neices loved the gift. Wish there was more appealing colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer it is perfect for me and my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer. Very clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Very clear picture and easy to use to print

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for fun

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo quality is not perfect but it is still nice

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for my granddaughter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. She loved it! Exactly what she wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to find it on sale for our daughters present

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient tool but photo quality lacking

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides convenience, quality isn't great like in those promotional pictures. Colors are washed out or low quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not love the quality of this printer. My husband loves technology and cameras and the quality of the printed photos is definitely not what we anticipated

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey Nicki,

      I'm very sorry to hear that the printer's photo quality wasn’t as exceptional as it should’ve been. I can imagine how disappointing this has been for you both, so I'd really like to get everything resolved. Let's see if these suggestions provide some improvements.

      First, updating your printer's firmware should help resolve the issue, as we actively work to improve photo and color quality through these updates. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842

      Next, you might find taking these steps helpful:
      - Disable the Embedded Experience option from within the app (if enabled)
      - Always use the Blue Smartsheet with your paper pack
      - Apply the Photofix feature by editing the photo and tapping the wand

      If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can! You can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Pass

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it and it’s as simple and cheap to get a printer for the money. Save yourself the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sprocket

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer stopped working out of nowhere. Unable to connect or update firmware. Have tried resetting countless time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was horrible! The printing quality was not good at all. My photos came out with a blue tint.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t connect and I’ve tried everything. Not worth the money. My son is very unhappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish that the picture quality was better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Photo quality isn't that great. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible prints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for fun printing based my decision off of reviews on multiple cites without reading the troubles. The prints come out completely different colors than the actual photos. A lot darker tones and look like you’ve applied a filter to the photos. After reading ALOT of people having the same issue with no resolution on hp website, I would not recommend this product. Will be returning and purchasing the Canon Ivy.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm very sorry to hear that the printer's photo quality wasn’t as exceptional as it should’ve been. I can imagine how disappointing this is, so I'd really like to get everything resolved for you. Let's see if these suggestions provide some improvements.

      First, updating your printer's firmware should help resolve the issue, as we actively work to improve photo and color quality through these updates. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842

      Next, you might find taking these steps helpful:
      - Disable the Embedded Experience option from within the app (if enabled)
      - Always use the Blue Smartsheet with your paper pack
      - Apply the Photofix feature by editing the photo and tapping the wand

      If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can! You can get in touch anytime via your preferred method at this link: hp.com/contactHP

      Chelsea
      HP Care
      hp.com/support HP