Customer Ratings & Reviews

Great laptop but the battery life doesn’t last long.

Great Gaming Laptop. Was a bday present for my daughter and she loves it .

works very well - good specs - and upgradeable laptop

Product worked well for a short time. Wanted it as a way to play league on the go. It had a hard time with that and it really shouldn't

Great starter gaming laptop and easily upgradeable!

Great customer service and my son loves goods computer.

Excellent Purchase!! Price is extremely reasonable

Great product for the price. Great specs and the discount makes it an even better buy.

Very nice laptop, runs pretty well with current games.

Fantastic starter gaming laptop for my nephew's birthday.

good but not for me aat the moment, need better hardware

I've had for about 10 weeks. Was happy for a great price on the laptop at $550. First day setting up, it would not connect to my network. I have zero connection issues with any device on my network, this laptop was the very first. Since then it has dealt with occasional connection issues. But the worst part is the lag that no brand new computer should have. A simple drag across the screen and the cursor lags a second or two, no exaggeration. Might be able to solve with a google and watching youtube to troubleshoot, but I just expect for something to work right out of the box. Very disappointed and am returning today.

Had it for about three weeks since my last laptop went out. So far so good. The graphics and sound are amazing for the price. Battery life is great for what I do. About 8 hours off the charge.

The device is okay but poor specs within the device is not meant for any type of multi tasking. You’re either browsing or gaming not both. Computer would require a ram upgrade if possible unknown if the ram is soldered or not if it is soldered I would not recommend this pc but if it’s not soldered and upgrade able then it might be a okay device. Personal experience ran well when specifically only doing one task.

Computer works pretty well. A little slow sometimes running multiple tabs on chrome but works for occasional games

ok but too much Microsoft crap that has to be replaced with Chrome stuff that actually works

Not so good it stopped working the very next month after purchasing

Not a bad laptop but for gaming? Nope get yourself something a bit faster

We had two of them and they didn't last too long, just average

best buy has to be the worst customer service there is on this planet. this is a good laptop but buy it somewhere else. best buy will not honor any of their guarantees.