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Customer Ratings & Reviews

$753.00
Save $371.99
The comparable value is $1,124.99

Customer reviews

Rating 4.5 out of 5 stars with 1144 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the overall performance and speed of this laptop as its primary strengths, with many users appreciating its charming design and portability. However, some users have expressed concerns regarding the battery life and suggest that the device may require additional RAM or memory for optimal use. Additionally, a few customers noted that the laptop can become warm during operation and occasionally produces noticeable fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,144 of 1,144 reviews
  • Rated 2 out of 5 stars

    Extremely disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran well for about 8 months, replaced the motherboard with the warranty just for it to burn completely through the second time after the warranty was up. Moving onto something more reliable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Key Ghosting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, excellent laptop with one fatal flaw; key ghosting. You can't press 3 keys at once, especially not of the third on is the D key. You'd think a gaming laptop could register multiple keys at once smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp victus worst laptop 5mos dead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ho victus feb 25 its now june 12 it dies hard start ups black screen no help from best buy or hp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered laptop on a sale. Best buy canceled my order do to there incompetence. Sale ended and they are unwilling to honor sale price i originally bought it for. Horrible customer service.

    No, I would not recommend this to a friend