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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1075 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,075 reviews
  • Rated 5 out of 5 stars

    Entry gaming laptop for teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son’s 17th birthday for his first gaming laptop. He loves it, good entry gaming laptop, has good specs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super laggy, network connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for about 10 weeks. Was happy for a great price on the laptop at $550. First day setting up, it would not connect to my network. I have zero connection issues with any device on my network, this laptop was the very first. Since then it has dealt with occasional connection issues. But the worst part is the lag that no brand new computer should have. A simple drag across the screen and the cursor lags a second or two, no exaggeration. Might be able to solve with a google and watching youtube to troubleshoot, but I just expect for something to work right out of the box. Very disappointed and am returning today.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop but occasionally when i turn it on it wont connect to internet but restarting it tends to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acceptable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good entry level gaming labtop, and i got it for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for its pricing. Two cons- Display - the colors on the display are not great Storage- it got only 1 ssd slot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome we got it out to check it. We are giving this to my son for Christmas. Can’t wait.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs more Ram

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is okay but poor specs within the device is not meant for any type of multi tasking. You’re either browsing or gaming not both. Computer would require a ram upgrade if possible unknown if the ram is soldered or not if it is soldered I would not recommend this pc but if it’s not soldered and upgrade able then it might be a okay device. Personal experience ran well when specifically only doing one task.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gaming laptop for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop it very light so can bring anywhere price good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect value for money! I bought the stock at a discount and I can say that this is my best purchase this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best noisy laptop for my son. Even though he wanted to return it to the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy it if you want to play VR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re planning on playing VR games, this is not the PC for you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but cant handle games with high graphics settings

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A letdown

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died super quickly. Computer was slow and had long loading times. Should be better for the price

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good, although the ram capacity is a little small.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hp

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat up alot and wish it had more ram had good performance for price i had to return it become mine was heating up most of the time..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with great specs, perfect for school and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals while gaming. Starts up fast and has many other features on the screen with a backlight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP VICTUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works pretty well. A little slow sometimes running multiple tabs on chrome but works for occasional games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very stirdy and stable. No issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp Victus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal thinking of getting another one as a present.

    I would recommend this to a friend