Customer Ratings & Reviews

This is probably the worst PC I have ever owned. It has fairly decent performance for casual gaming. However, it has had battery and network connection issues since day one. I wish I had returned it in the two weeks after I bought it, because it has only gotten worse. It can only hold a charge for about 30 minutes during a gaming session. I know this is pretty common for gaming laptops and you can expect to be plugged in most of the time. But the thing that gets me is I can have all apps closed out, nothing running in the background, fully charged and asleep and the battery will be totally drained overnight while not in use. I wake it up the following morning and it’s somehow at 5%. Why? I have owned a cheap Lenovo laptop used it mainly for gaming even though it was not a gaming laptop and did not have these issues with the battery. On to the network connectivity. It will at random and for no apparent reason just refuse to stay connected to the Wi-Fi for more than two minutes at a time, connecting and disconnecting every few minutes. This will go on for a few hours no matter what I do to try to fix the connection. Then just as randomly it will reconnect and be fine for days. It is not my Wi-Fi since every other device in the house is connected without issue. I have to conclude that it’s this computer. And the fact that it has done this from the beginning leads me to believe there’s something wrong. I am not very tech savvy, although I am capable of troubleshooting minor issues with help from google. I just don’t know what the problem is here and I do not want to spend more money to get this fixed when I have only had it for a few months. Cannot return it but am still paying for it. Also the fan is incredibly loud and you better not have this on your actual lap while playing a game because it gets so incredibly hot, it will burn your legs. It is also very slow. I know this model is a 2023 but I bought it supposedly brand new. For comparison, I previously owned a Dell xps desktop which I used for gaming for 3 years, it was not the newest model when purchased, and I never once had an issue with diminishing speed. For example, it will take like 5 minutes to load up my game after hitting start, the dell would be practically instant. And….same internet connection soooo….. Overall very disappointed considering it had pretty positive reviews. It underperforms for the price imho. A $200 Lenovo not made for gaming did better than this. /sigh

A really great budget friendly gaming laptop, doesn’t have much cons but the battery life is not the long specially when playing games, and the fan noise its not really noisy at all. Over all this pc runs great and smoothly.

Its a gen old laptop with not enough ram... its fine for what I'll do with it, I'll add ram when i can

A great value gaming Laptop! It gets a bit loud, but hard to complain about at this price. We hook ours up to a TV when gaming, which helps reduce the fan noise since it’s further away. Plays a ton of games at 1080p pretty nicely.

Very good pc runs minecraft at 300 fps and can run roblox at 240 i love it got it on sale for 500 but if you are going to buy it for 900 just get a laptop with 2060

Great computer ! great visuals and works fast , amazing storage, has been working perfect for my job

Good starter gaming laptop. Got what the money we paid for. Anything negative is about laptops in general. This laptop has good image, good speed, and can game on the go.

This was purchased for my 14 y/o as his introduction into gaming laptop/ PC world and HE LOVES IT!!! He has been on that laptop every opportunity he’s allowed. The price point was perfect, as these items can tend to be very pricey. The associate in the store was very helpful with answering any questions that I had. As a single mom who stopped at Nintendo I had PLENTY lol

I would recommend this item if you just want to play small, cozy games. It also always needs to be on the charger, or it will die. But the graphics were good, and it runs smoothly. I mostly played Roblox, Sims 4, and Minecraft on it.

I am enjoying my new gaming laptop. It's a great size, 15.6 in. It travels well with the SSD drive, is sturdy, and features backlit keys, which is a must when traveling. The graphics look great, and I am happy with my purchase.

Very good for the price plays most games well… sticks slotted could use another 8 go of ram ram 16 would make it more fluent.

Initially i missed my old laptop to much to bond with my new HP. Now that i know my way around, im loving it. Its faster. Half the weight. Supports my fav game very well ❤️

The 144Hz Full HD display is a standout — colors pop, and the higher refresh rate really enhances both gaming and everyday use. I’ve found the keyboard comfortable for long sessions, and the system handles multitasking well, especially after upgrading the RAM.

I really enjoy this laptop. Probably one of the best ones I've ever had. The only complaint I have about it is the 8GB ram, HOWEVER there is the option to get the the other version with more RAM so that wasn't even a big deal. This laptop does come with an additional RAM slot to be able to add more if needed so that's definitely a plus for me. I love the way the keyboard feels and the way that my fingers easily flow across it. I got this laptop in the beginning to just play the Sims 4 in a better way (had a Dell previously and it had did all it could) and this laptop handles it EASILY. Moved on to InZOI and it also handles it pretty well, but definitely came in clutch with that extra RAM storage. All in all, not a bad laptop IMO and would be one that I recommend.

Bought this for my son so he could game while we travel as a family. While not the most powerful computer on the planet, it more than got the job done. Easy to setup and quite sturdy, this was such an excellent value.

This laptop honestly works great for me, I play some older games and they all run perfect. Battery life kinda sucks but I just leave it plugged in while I use it. I think I get about an hour out of the battery without it plugged in, while I'm playing a game.

I get 100-120 fps on apex which is great for the price and fact that its a laptop. Might not even get a pc in the same price with that performance.

This is a great option for a first computer for anyone to begin with gaming. It was good speed, no lags. Display quality is also good. Batt. I got this for my son for his 13th birthday. He loves it.

I recently purchased the HP Victus 15 laptop from Best Buy and had a great experience overall. The customer service was excellent — the staff was helpful, knowledgeable, and made the whole process smooth and stress-free. As for the laptop, the HP Victus 15 delivers solid performance for both everyday use and gaming. It’s fast, responsive, and handles multitasking really well. The graphics look great, and the display is smooth, making it perfect for entertainment and work alike. Overall, I’m very satisfied with both the product and the service at Best Buy. Definitely recommend if you’re looking for a reliable gaming laptop at a good value!

Works perfectly fine and is super fast. It was exactly what I was looking for