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Customer Ratings & Reviews

Your price for this item is $614.80
The comparable value price is $779.99

Customer reviews

Rating 4.5 out of 5 stars with 869 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 869 reviews
  • Rated 5 out of 5 stars

    HP Victus Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent gaming laptop and a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer. It was easy to set up. It meets all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for starters, I totally enjoy this product. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for students and entry gamers i love my lap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for what I needed! Very fast, graphic card is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for games, the screen is very fast. good charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still includes McAfee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but windows 11 still comes with McAfee pre-installed in 2024

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, laptop. Fits on my lap and tops well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two of them and they didn't last too long, just average

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy? More like Better Return!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I ordered, asked online on the chat about a price match and to place the full price order and I'd be refunded the difference after. Agent disconnected right after I placed the order. Connect again, provided the link and was told the price match "request" went through and that I'd get a refund in 7-10 days. Shortly after receive an email from customercare saying the price match was denied because it was a different model, sent a pic with a screenshot of both pages with the exact model number and color, no response. Go to return the order and website encourages me to price match, told the same thing that the request went through and I'd be refunded in 7-10 days. No further response. They won't price match online, maybe it's better to only do this in the store or just go to the cheaper place and buy it there. Nostalgia of shopping at best buy isn't worth a 3 day hassle trying to get a price match. Indifferent to the laptop as I didn't take it out the package. Returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Performance with 8gb ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8gb of ram is too little for this kind of laptop, I added 8gb extra, in total 16gb and it runs great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for gaming and school work so id say it was a pretty good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product. The process of purchasing was so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend to everyone to buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than I thought it was gonna be, but still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool laptop from Lenovo working with super performance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost display after 2 months!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for gift to my nephew. Laptop stopped showing display after 2 months of very light use. Best Buy agent did not accept for return since outside return period of 30 days and it went for repair through Geek Squad/HP and found motherboard and RAM was not working. Wasted money and time. Not sure if it will stop working again!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub-par laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop but not for gaming. This laptop will run games horribly. I can’t play any game above 30 fps. Only game it will run is Minecraft.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very hot. Video card does like to play nice - even at lower game settings. This is supposed to be a 'gaming' laptop. I was not expecting much but was still disappointed. Spend more and do better. I do not recommend unless you just want to play solitaire.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I tried adding Microsoft Office but had to reboot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It automatically went to syncing my other devices and I didn't want that so had to reboot it and now I cannot get Microsoft Office back.

    No, I would not recommend this to a friend