Customer Ratings & Reviews

Excellent product would recommend to everyone to buy

It is slower than I thought it was gonna be, but still good

Before I ordered, asked online on the chat about a price match and to place the full price order and I'd be refunded the difference after. Agent disconnected right after I placed the order. Connect again, provided the link and was told the price match "request" went through and that I'd get a refund in 7-10 days. Shortly after receive an email from customercare saying the price match was denied because it was a different model, sent a pic with a screenshot of both pages with the exact model number and color, no response. Go to return the order and website encourages me to price match, told the same thing that the request went through and I'd be refunded in 7-10 days. No further response. They won't price match online, maybe it's better to only do this in the store or just go to the cheaper place and buy it there. Nostalgia of shopping at best buy isn't worth a 3 day hassle trying to get a price match. Indifferent to the laptop as I didn't take it out the package. Returned.

Cool laptop from Lenovo working with super performance

Not a bad laptop but for gaming? Nope get yourself something a bit faster

8gb of ram is too little for this kind of laptop, I added 8gb extra, in total 16gb and it runs great.

We had two of them and they didn't last too long, just average

It’s a good laptop but not for gaming. This laptop will run games horribly. I can’t play any game above 30 fps. Only game it will run is Minecraft.

I bought this laptop for gift to my nephew. Laptop stopped showing display after 2 months of very light use. Best Buy agent did not accept for return since outside return period of 30 days and it went for repair through Geek Squad/HP and found motherboard and RAM was not working. Wasted money and time. Not sure if it will stop working again!!

It automatically went to syncing my other devices and I didn't want that so had to reboot it and now I cannot get Microsoft Office back.

best buy has to be the worst customer service there is on this planet. this is a good laptop but buy it somewhere else. best buy will not honor any of their guarantees.

Runs very hot. Video card does like to play nice - even at lower game settings. This is supposed to be a 'gaming' laptop. I was not expecting much but was still disappointed. Spend more and do better. I do not recommend unless you just want to play solitaire.

I buy this Item on Dic 12th for my son for a Chtistmass gift. The Fedex company just decide to lost my package and I had to wait 3 weeks for get my money back. The seller work diligent for solve this problem.

Not working properly, laggs alot the display i is sometimes not even working

Runs a little slow. Not as fast as I thought. Only have 3 apps download. For $900 not bad as a starter gaming laptop. If you want something with quick speed spend more money.

This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.

This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking

Used it as a quick graphic design computer. It died in 6 months

Less than a year and the hinge is cracking. Also bad battery life. Also huge plug to wall.

Gets the job done; however the touchpad is very sensitive and can stick.