Customer Ratings & Reviews

Was working well, but there is short circuit in keyboard. Typing Q is shutting down the laptopn

I buy this Item on Dic 12th for my son for a Chtistmass gift. The Fedex company just decide to lost my package and I had to wait 3 weeks for get my money back. The seller work diligent for solve this problem.

This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking

This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.

My work gets done but when playing games it’s absolutely horrible, games barely get to 50 fps wouldn’t recommend if you want to have this as a first starter in gaming

I had my laptop for 3 months before it shut off and wouldnt turn back on. The power and charging light was just blinking. It was sent to bestbuy service where they were unable to fix my laptop. Now theyre offering me an exchange, hopefully the next one wont break on me.

Used it as a quick graphic design computer. It died in 6 months

I hace been issue with mu battery laptop, i hace to keep charging all day

Laptop keeps crashing and sometimes even restarts itself. Not happy at all with this purchase.

It costs more than a ps5 and is far weaker than the ps5. Can barely get 40fps in NEW VEGAS. Thats wild. That game came out in like 2010. Sound is meh. Keyboard is really nice, screen is nice. Its a very weak system, do not purchase this for full price.

Delayed my order twice and then ended up canceling my order entirely, now im a month into college and still no laptop. Fml dont buy stuff here

Bought a Certified Geek squad Open Box like new as a present. Arrived, everything looked great, the box wasn't damaged or anything. When the recipient went to turn it on after their birthday party, the screen was shattered (no visible damage to the outside or inside the device.)

The laptop is really bad, First the laptop is really slow, second is the laptop's mother board gone in only in a year. I really cant blv that.

it is piece of trash died less 6 months having it I hp needs to make this right !!@!!

great value for my grandkids if bestbuy can low the price

Not powerfull not worth it. Hfotxtcpydhcjcjvpjfvpuuf

My laptop when arrived had the screen glitching and i try to fix it by installing new drivers and didnt work

Not really like this item because delivery was so long around one month

Open box, wasn’t clean, scratched and was supposed to be in excellent condition.

This laptop has been working fine for me i play warzone forza sparking zero and more. You will need more ram for this laptop though so why you are in store grab a 16gb of ram and this laptop will run perfect for almost any game! Battery life isnt the best but it will get you through around 2 to 3 hours of gaming depending on what game it is.