Customer Ratings & Reviews

A good computer bu the price, of you want to start in the gaming laptop World, this could be a good option for an affordable price

One of the best purchase I have ever had. Very well Performance i got while playing GTA and Valorant.

I think it is an excellent product that adapts to all the needs of any user

For movies is great. For cs2 is really good, for other games I don’t know

Yo...Best Buy really came up in the with thier Open Box deals....HANDS DOWN the BEST deal online for this Gaming Laptop!!!

The computer has been working very good, it’s just what I wanted.

I really like how this doesn’t heat up to be super hot and even when it starts to heat up. The fans are not very loud.

runs amazing, and great for gaming/ everyday tasks. cooling is great.

Good laptop runs well only problems are the battery which is to be expected for a gaming laptop.

Great computer for the price. Handles the workload I need it for (online presentations)

So far so good don't use it for alot, just the way it is. Serves all my needs

Excellent laptop, works very good with all the job I have to do

I've needed a new computer for the past 8 years and this is one of the nicest computers I've used. Easy setup, quick response time and easy to transfer and upgrade

I’m not happy with the battery of this device. It does not last more than two hours running minimally. Of which advertised as 8hours.

One of the best options!!! Thank you for your help Bestbuy!!! providing the best discounts and the best quality.

Purchased an open box computer that was stated “excellent” condition. Excellent condition was described as “like new” but missing box. The computer came very dirty and with scratches on the case. I understand it was an open box but was not happy with how it was represented. I called BestBuy to ask for a reduction of the price to a good condition computer only $16 less. They informed me I would need to drive to the location the computer was mailed from over an hour away to get any discount. I like the computer enough to keep it and the drive is far enough to not be worth but I’m still a bit disappointed. Thank you

When it arrived, I noticed the keys were slightly off-center, and I thought, "Hmm, something looks strange." Then, when I viewed it from another angle, I saw a large bulge in the middle of the keyboard. Turns out, the battery was swollen. I returned it, but it took Best Buy a whole week to process the return and issue my refund. Two main issues: (1) either they didn’t inspect the open-box item, or they did and sold it anyway, and (2) the refund process took way too long. This will be my first and last time buying open-box items from Best Buy.

Great laptop, it's specifications are enough to a daily social media needs

I can play AAA games with ultra / high resolution.

I can't stress this enough: do NOT buy this laptop. It’s marketed as a gaming computer, but the battery life is a ridiculous 45 minutes! How does that even make sense? As a laptop, I expected to be able to use it unplugged, but instead, I’m tethered to a wall outlet. I was in the middle of an intense gaming session when the battery died—after less than 45 minutes! I completely lost my game because this laptop just couldn't keep up. What a frustrating experience! This has been a total waste of money. If it weren’t for the fact that I missed the return window, I would have returned it in a heartbeat. Now I see why it was on sale: it's just plain garbage. Save yourself the headache and look for a different laptop!