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Customer Ratings & Reviews

Your price for this item is $659.00
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 938 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 938 reviews
  • Rated 3 out of 5 stars

    Performance with 8gb ram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8gb of ram is too little for this kind of laptop, I added 8gb extra, in total 16gb and it runs great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn't last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two of them and they didn't last too long, just average

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slower than I thought it was gonna be, but still good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool laptop from Lenovo working with super performance

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost display after 2 months!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for gift to my nephew. Laptop stopped showing display after 2 months of very light use. Best Buy agent did not accept for return since outside return period of 30 days and it went for repair through Geek Squad/HP and found motherboard and RAM was not working. Wasted money and time. Not sure if it will stop working again!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sub-par laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop but not for gaming. This laptop will run games horribly. I can’t play any game above 30 fps. Only game it will run is Minecraft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I tried adding Microsoft Office but had to reboot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It automatically went to syncing my other devices and I didn't want that so had to reboot it and now I cannot get Microsoft Office back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very hot. Video card does like to play nice - even at lower game settings. This is supposed to be a 'gaming' laptop. I was not expecting much but was still disappointed. Spend more and do better. I do not recommend unless you just want to play solitaire.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little slow. Not as fast as I thought. Only have 3 apps download. For $900 not bad as a starter gaming laptop. If you want something with quick speed spend more money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year and the hinge is cracking. Also bad battery life. Also huge plug to wall.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly, laggs alot the display i is sometimes not even working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SUPER slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the slowest computer ever. My 2012 MacBook is faster than this, I ended up returning it and they were very helpful with that process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not worth it this computer has not pass 2 months and I'm already having issue with the computer randomly turning off and the power button blinking

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done; however the touchpad is very sensitive and can stick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery and slow processor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last long and the processor is slow, I thought the core i5 and video card would be fast but I found it slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working well, but there is short circuit in keyboard. Typing Q is shutting down the laptopn

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    gaming laptop for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop it very light so can bring anywhere price good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Honest opinion

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work gets done but when playing games it’s absolutely horrible, games barely get to 50 fps wouldn’t recommend if you want to have this as a first starter in gaming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Device randomly shuts off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my laptop for 3 months before it shut off and wouldnt turn back on. The power and charging light was just blinking. It was sent to bestbuy service where they were unable to fix my laptop. Now theyre offering me an exchange, hopefully the next one wont break on me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel your order

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed my order twice and then ended up canceling my order entirely, now im a month into college and still no laptop. Fml dont buy stuff here

    No, I would not recommend this to a friend